IT & Systems Coordinator

IT & Systems Coordinator - Liverpool
Salary - £30,000 - £31,000 per annum
Full time – 40 hours

We are currently recruiting on behalf of a leading technology and software company for an IT & Systems Coordinator at their head office in Liverpool. If you have experience in a similar role within the technology or software industry, we want to hear from you!

Key Responsibilities:

• Provide in-house IT support, manage operating systems, and handle networking tasks.
• Support internal and external customers effectively.
• Log, update, and resolve tickets in the Service Desk logging system.
• Train and assist end users and the Service Desk on both new and current hardware, operating systems, and technologies.
• Proactively learn new IT and customer service skills to enhance support services.
• Monitor and address changes in hardware and software that require corrective actions.
• Develop self-help support materials for the Service Desk and internal staff.
• Conduct technical validations of customer hardware and arrange installations, ensuring no long-term adverse effects on the Service Desk.
• Maintain a customer-focused approach to provide excellent support to both internal and external end users.

Experience needed:

• 2 years’ experience working in the IT service industry
• Experience in Microsoft Active Directory, DNS, DHCP, WSUS
• Windows Server
• Windows Imaging and Deployment Techniques
• Microsoft SharePoint administration
• Virtualization Management experience

Qualifications:

• Computer related degree desirable.

If you're ready to advance your career in IT and systems coordination, please apply online today. 

This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.