Travel Consultant Apprentice - £17,600 per annum
In this amazing role you will be responsible for completing all incoming tasks as assigned. Making travel arrangements and booking accommodation and other services for holidaymakers and business travellers. You will also be trained to work in multiple systems and processes based on industry, client and BCD Travel rules and procedures.
Role
Main Responsibilities:
- Assist the team to accurately and completely process online and traditional ticketing / fulfillment requests, back office error corrections, and non-refundable tracking
- Identify and learn how to use the appropriate BCD Travel tools and systems to complete requests
- Learn and enhance knowledge of the various travel industries supported (air, car, hotel, etc.)
- Assist the team to use all available resources (knowledge resources, unused tickets, etc.)
- Handles additional tasks as assigned
Benefits:
- PMI and Dental after 1 year
- Benefits portal which includes Employee Assistance Programme, discounts through shops, healthcash plan
- 23 days holiday, 10 days sickness after probation
- Cycle to work scheme
- Life assurance (death in service benefit), virtual GP
Pension - Gym discounts and eyecare vouchers
- A community of Mental Health First Aiders and Champions
Training
Level 3 Travel Consultant apprenticeship standard, which includes:
- End-Point Assessment (EPA)
- Training and training location to be confirmed
Upon successful completion of the apprenticeship there will be the opportunity to progress further to become a Business Travel Consultant / Senior Business Travel Consultant.
- Apprenticeship Standard
- Travel consultant (level 3)
- Training Provider
- DAMAR LIMITED
- Working Week
- Monday - Friday from between 9.00am - 5.30pm.
- Expected Duration
- 15 Months
- Positions Available
- 4
- Closing Date
- Wednesday, 31st July 2024
- Start Date
- Monday, 23rd September 2024
Desired Skills
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Team working
Qualifications
- English GCSE or equivalent, grade 9-4/A*-C or above (Essential)
- Maths GCSE or equivalent, grade 9-4/A*-C or above (Essential)
About the Employer
BCD Travel
BCD Travel helps companies make the most of what they spend on travel. We give travelers innovative tools that keep them safe and productive, and help them make good choices on the road. BCD Group is a market leader in the travel industry. The privately-owned company was founded in 1975 by John Fentener van Vlissingen and consists of BCD Travel (global corporate travel management and its subsidiary BCD Meetings & Events, global meetings and events agency), Park ‘N Fly (off-airport parking) and Airtrade (consolidation and fulfillment).
- Company
- BCD Travel
- Location
- 6th Floor, 20 Chapel Street, Liverpool, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £17,600.00
- Posted
- Company
- BCD Travel
- Location
- 6th Floor, 20 Chapel Street, Liverpool, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £17,600.00
- Posted