Application Support Lead Apprentice (IT)

You will be supported in learning and gaining experience, working under the direct supervision of our Assistant BIM Manager to drive project delivery forward; training and troubleshooting architectural teams using established BIM workflows.

Role

  • The duties will develop over time and the successful candidate will be a keen learner who, under the guidance of the Assistant BIM manager and the wider Central Services team, will be able to develop their skills to encompass these aspects
  • Meet staff needs to a high standard by assisting the BIM Manager to ensure that appropriate BIM support helpdesk and troubleshooting are maintained
  • Learn to prioritise support requests
  • Work with Archicad Advanced Users and BIM specialists to troubleshoot more complex issues
  • Setup Architectural 3D model files
  • Learn monitoring and quality assurance systems in relation to BIM software and systems
  • Assist in the planning and delivery of short- and long-term training strategies and programmes to staff, including Intranet articles, video clips and 1-2-1 training sessions
  • Assess the quality of BIM models and assist teams to improve quality and reliability of modelling
  • Assist in analysing BIM data requirements arising from project documents (e.g. BIM Execution Plans) and learn to advise staff on implementation and best practice
  • Assist staff with training in clash detection processes
  • Contribute to continuous monitoring and development of the effectiveness of systems and processes in order to improve performance and ensure best value for users
  • Contribute to the implementation and roll-out of new software and versions, helping to create a smooth transition for project staff
  • Work closely with other BIM specialist staff to support the sharing of knowledge and best practice
  • Work with the Change and Innovation Lead to test new software and its interaction with other systems and software

Training

This apprenticeship is delivered as a day release at our campus in Stratford, E15. 

  • Level 4 Application Support Lead
  • Behaviour, Skills and Knowledge

There is an opportunity to secure a permanent position after successfully completing the apprenticeship.

Apprenticeship Standard
Applications support lead (level 4)
Training Provider
NEWHAM COLLEGE OF FURTHER EDUCATION
Working Week
Full time: 4 days at Bond Bryan and 1 day at the Training Provider's site. Exact working days and hours TBC
Expected Duration
24 Months
Positions Available
1
Closing Date
Sunday, 30th June 2024
Start Date
Tuesday, 2nd July 2024

Desired Skills

  • Attention to detail
  • Customer care skills
  • Problem solving skills
  • Team working

Qualifications

  • English GCSE or equivalent, grade 4 / C or above (Essential)
  • Maths GCSE or equivalent, grade 4 / C or above (Essential)

About the Employer

BOND BRYAN ARCHITECTS LIMITED
We have an opportunity for two BIM Support Apprentices to join our award-winning practice. Bond Bryan Architects have many years’ experience developing and implementing BIM processes and protocols and are looking for a bright, engaging facilitator with the communication skills and desire necessary to help the architectural teams achieve excellence. Someone keen to learn, grow and put in the hard work.
Company
BOND BRYAN ARCHITECTS LIMITED
Location
146 Clerkenwell Road, London, England
Employment Type
Higher Apprenticeship
Salary
£18,400.00
Posted
Company
BOND BRYAN ARCHITECTS LIMITED
Location
146 Clerkenwell Road, London, England
Employment Type
Higher Apprenticeship
Salary
£18,400.00
Posted