Apprentice Administrator

• To learn and provide all aspects of basic administration duties such as managing telephone calls, taking minutes, using Microsoft Office-based systems and any other duties as required. 

•To support the operational delivery, contract, and performance portfolio for all BCA service provider provisions.

• Supporting service delivery expectations and compliance by ensuring early identification of issues and initiating timely intervention to ensure service plans and targets are delivered

• Supporting monthly reviews of performance targets and expectations are undertaken and documented through data production and analysis.

• Visiting delivery sites with the operational team as required and assessing operational compliance as per BCA policies

•Proactively managing relationships with members, providers, and the BCA team as required.

• Administration support and coordination of meetings, papers, notes and agendas.

• Attendance at different system meetings as required.

• Develop and maintain effective team working.

• Undertake any other relevant activities which fall under the general scope of this role as directed.

• Willingness to work flexibly and contribute to the development of the team and the needs of a growing organisation.

• Communication skills
• IT skills
• Attention to detail
• Team working
• Initiative
• Patience
• Ability to multi-task
• Rapid rapport building
• Reliable and committed
• Can-do attitude

• English GCSE or equivalent, grade 9-4 (A*-C) (Essential)
• Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential)