IT Technician Apprenticeship

About us:

Vocosa IT offers a wide range of services that include the installation and maintenance of IT, AV and CCTV solutions in a variety of settings including private business and education. Vocosa offers support across England and Wales and provides 1st, 2nd & 3rd frontline IT support for users across all systems.

About the position:

Vocosa has an exciting opportunity for a Junior IT Technician in the Reading area to help maintain, support and enhance the IT solutions we supply our customers. To be successful in this role you will need to provide high quality support to our users, ensure that our systems are properly administered, and develop existing infrastructure and processes.

You should be able to work independently and be flexible to changing deadlines. Reliability and adaptability are vital for this dynamic role together with exceptional interpersonal, organisational and communication skills.
This is a chance to gain experience within an organisation where individuals thrive on change and to work within an innovative and growing SME.

Criteria for Candidates:

· Right to work in the UK
· Self-motivated
· Resourceful
· Professional attitude and a strong work ethic
· Ability to work in fast moving environment
· Good time management and organisational skills
· Ability to think ahead and pre-empt problems and issues
· Understanding of the importance of, and the ability to deliver, a quality service
· Open and friendly communication style