Technology Infrastructure Apprentice
Starting in September 2025, you will join one of our Global Technology teams in Chester, working alongside colleagues from around the globe. This will be a full-time role whilst studying for a three-year Level 6 Digital and Technology Solutions degree apprenticeship, following the Technology Consultant pathway.
Role
Our Technology Analyst Apprenticeship program is designed to offer you a broad and exciting experience of work as a Technology Analyst, supporting your apprenticeship studies. You will be placed within one of our Technology teams and can participate in the real delivery of technology solutions.
As a Technology Analyst Apprentice, your key tasks and responsibilities may include but are not limited to:
- Delivering end user support through our Associate Help Desk and Desktop Support function
- Managing infrastructure events and incidents through our Command Centre Operations function
- Identifying and documenting business requirements, analysing the requirements and supporting the communication and delivery of requirements with relevant stakeholders
- Being responsible for deploying and supporting core infrastructure that underpins the daily operations of the entire bank – networks, servers, databases, storage & backup, desktop, telephony, electronic communications, data centres and much more
- Partnering with platform teams and Business Technology Groups to code automations to improve processes
- Designing and building mobile solutions to enable our employees to work effectively in geographically diverse locations
- Being responsible for global incident management, problem management and change management processes
Training
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.
- Apprenticeship Standard
- Digital and technology solutions professional (level 6)
- Training Provider
- ADA NATIONAL COLLEGE FOR DIGITAL SKILLS
- Working Week
- Monday to Friday, between 9am to 5pm (may require additional hours).
- Expected Duration
- 3 Years
- Positions Available
- 2
- Closing Date
- Sunday, 9th March 2025
- Start Date
- Monday, 8th September 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Presentation skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
About the Employer
Bank of America
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We are devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organisation. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
- Company
- Bank of America
- Location
- Amadeo Financial Center, Herons Way, Chester Business Park, Chester, England
- Employment Type
- Degree Apprenticeship
- Salary
- Competitive
- Posted
- Company
- Bank of America
- Location
- Amadeo Financial Center, Herons Way, Chester Business Park, Chester, England
- Employment Type
- Degree Apprenticeship
- Salary
- Competitive
- Posted