Band 4 Clinic Change Co-Ordinator

Job summary

The Outpatients department is seeking a hardworking, attentive Clinic Change co-ordinator, to join the busy Clinic Change team. The main purpose of the Outpatient Clinic Changes Coordinator is to maintain and make amendments to clinic information and clinic structure on the Careflow (PAS) system. The postholder will be responsible for ensuring that all clinic information on the Careflow (PAS) system is correct and up to date. They should manage and coordinate adjustments to Outpatient clinics including the setting up, reduction, reinstating and/or re-profiling of clinics.

This role requires someone with an eye for detail and great IT skills. It is also important the successful candidate is able to communicate effectively with staff of all levels. If you would like to find out more about this role, please do reach out.

Main duties of the job

The role of the Outpatient Clinic Changes Coordinator is to maintain and make amendments to clinic information and clinic structure on the Careflow (PAS) system. The postholder will be responsible for ensuring that all clinic information on the Careflow (PAS) system is correct and up to date. They should manage and coordinate adjustments to Outpatient clinics including the setting up, cancellation, reduction, reinstating and/or re-profiling of clinics.

About us

We provide care for the residents of three diverse London boroughs. Most of our 7,800 permanent staff live in Barking and Dagenham, Havering and Redbridge and the majority are from black, Asian and minority ethnic groups. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.

Our services include all the major specialties of large acute hospitals and we operate from two main sites - King George Hospital in Goodmayes and Queen's Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A&Es in 2023. We also provide outpatient services at Brentwood Community Hospital, Barking Community Hospital, Loxford Polyclinic, and Harold Wood Polyclinic.

We're pleased to be leading the way in reducing the time our patients wait to get the treatment they need. The Elective Surgical Hub at King George Hospital is one of eight to be accredited as part of a national scheme; the Care Quality Commission has raised the ratings forurgent and emergency careat Queen's and King George hospitals; anddata released by NHS Englandshowed that the Trust was the most improved in 2023 for reducing waits for emergency care.

We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We're also part of the North East London Cancer Alliance.