IT Infrastructure Manager

Job summary

Interview will be held on 9th Apr 2025

Are you an experienced IT professional with a passion for leading high-performing teams, driving digital transformation and ensuring robust, secure, and efficient infrastructure services?

We are looking for an IT Infrastructure Manager to join our 'Outstanding' NHS Trust.

You'll play a key role in shaping our digital future. Overseeing all infrastructure operations work you will:

  • Manage critical IT services that support patient care & staff operations

  • Lead and develop a multidisciplinary IT Infrastructure team, overseeing cloud-based & on-premise services, networks, and cybersecurity

  • Lead continuous service improvement programmes, working across the IT function to enhance the service enabled by technology

  • Work collaboratively with colleagues at all levels to ensure objectives are achieved, improve service efficiency & align IT solutions with business objectives

You'll have strong leadership skills and a proactive approach to continuous improvement. You'll thrive in a fast-paced environment where innovation and excellence in service delivery are valued. You'll use your hands on technical expertise and be fully involved throughout transition and service delivery.

This is a full-time position based in Reading, with remote working options available. Our service hours are Monday to Friday, 9-5pm with some flexibility to work other locations and hours on occasion.

Main duties of the job

  • Managing the delivery of highly available, resilient and secure IT services

  • Leading and developing a highly skilled multidisciplinary IT Infrastructure Team.

  • Developing and establishing IT infrastructure standards and procedures seeking formal independent external accreditation where possible.

  • The analysis, design, deployment, and operations of IT Server-side software, hardware, networking and cloud computing systems supporting the business.

  • Management and ownership of the Trusts WAN, LAN, Firewalls and Wireless Access Points, ensuring its security, availability, and optimal performance.

  • Management and ownership of the organisation's Azure tenant, ensuring its security, availability, and optimal performance.

About us

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

  • Caring for and about you is our top priority
  • Committed to providing good quality, safe services
  • Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

  • Flexible working options to support work-life balance
  • 27 days' annual leave rising with service + opportunity to buy and sell
  • Generous NHS pension scheme
  • Excellent learning and career development opportunities
  • 'Cycle to Work' and car leasing scheme including electric vehicles
  • Access to a range of wellbeing tools and services
  • Discounts at hundreds of popular retailers and restaurants
  • Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
  • Generous maternity, paternity, adoption and special leave
  • Free parking across Trust sites

Job description

Job responsibilities

The must haves for this role:

  • A Masters degree in a relevant subject or equivalent experience in IT management (as per the personal specification).

  • Experience managing a team and handling mission critical IT services

  • In depth knowledge of digital systems and procedures

  • Successful track record in delivering large scale complex IT projects and managing change

For further information about the role, please see attached job description and person specification.

We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.

Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We have identified that this is a role where we have underrepresentation of ethnically diverse colleagues. As part of our commitment to inclusion and Unity Against Racism we offer guaranteed interviews to candidates who meet the essential criteria and identify as: Asian or Asian British, Black or Black British, Mixed and Other Ethnic Groups.

We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to call:Anthony Davies on 07770478467 or email anthony.davies@berkshire.nhs.uk who'll be delighted to help.

Please note, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.

Person Specification

Education/Qualifications/Training

Essential
  • Qualified to master's degree level in a subject relevant to the role or equivalent experience gained through the management of Digital staff and services supported by qualifications in server and network deployment, support and management.
  • Formal Microsoft qualifications in a subject relevant to the role or equivalent specialist IT training (e.g. Active Directory, Exchange, SQL, VMWare, firewall management, SCCM)

Continuous Professional Development

Essential
  • Evidence of CPD related to the role.

Previous Experience

Essential
  • Team management / resource management experience - delegating daily activities, work streams and projects to team members and monitoring delivery against plans
  • Prioritisation of resource in a landscape of changing requirements to ensure maximum productivity from the team in the delivery business and clinical infrastructures.
  • Experience of managing and delivering a mission critical IT service.
  • In-depth specialist knowledge of Digital systems and procedures including cyber security management, data centre management, performance monitoring of foundation technologies, network and firewall design.
  • Experience of building and configuring virtual and physical servers. Email services, databases, web servers, storage area network equipment.

Knowledge, Skills & Abilities

Essential
  • Solution design, costing, deployment and support
  • Providing on-call support
  • Managing change in a technical environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

Berkshire Healthcare Foundation Trust

Address

57-59 Bath Road

Reading

Berkshire

RG30 2BA


Employer's website

https://www.berkshirehealthcare.nhs.uk/

Company
Berkshire Healthcare Foundation Trust
Location
Reading, United Kingdom RG30 2BA
Hybrid / WFH Options
Employment Type
Permanent
Salary
£62215 - £72293 a year
Posted
Company
Berkshire Healthcare Foundation Trust
Location
Reading, United Kingdom RG30 2BA
Hybrid / WFH Options
Employment Type
Permanent
Salary
£62215 - £72293 a year
Posted