Senior IT Server & Cloud Infrastructure Engineer
Job summary
An exciting opportunity exists for an enthusiastic, suitably qualified, experienced, and self-motivated candidate to become a Senior Server & Cloud Infrastructure Engineer.
As a key member of theServer & Cloud Infrastructureteam within the Digital Data and Technology department, the successful candidate joins a diverse and growing department playing a pivotal role in the modernisation and continued development of the server and cloud infrastructure. They will also provide 3rd line technical support in specialist areas e.g Microsoft Windows Server operating systems, Linux, Active Directory, virtualisation technologies, anti-virus products, backup and archiving solutions, server hardware and monitoring and cloud platform development and support.
BCU invests heavily in its workforce, the successful candidate will have access to regular training opportunities included industry recognised certifications and the option to join the British Computer Society. The role will primarily work remotely from home; however, the candidate's base will be either Abergele Hospital, Bangor Hospital or Wrexham Maelor Hospital. They will also be able to attend any BCU site where physical server infrastructure, or associated appliances, resides as and when necessary and at short notice in line with working practices.
Main duties of the job
This role includes proactively developing and maintaining the Server and Cloud infrastructure at BCU, as well as specialist applications used for clinical, and business needs within the Health Board. Providing technical support within a 3rd line Technical Team function.
This is a senior technical engineering role within the department, working under the guidance of the Lead Engineers, and providing support and advice on all technical matters to other teams and staff in the organisation. Regular communication with 3rd party providers will also be required.
As well as the day to day running and maintenance aspects of the job the role will also be expected to investigate complex issues using a high degree of expert knowledge, and to provide advice and input to wider programmes and projects within BCU.
Ideally, the post holder should have a relevant degree or industry recognised qualification(s), or equivalent experience in some of the following areas;
- Microsoft Intune and Endpoint Configuration Manager (SCCM) or equivalent desktop/mobile management platform.
- Microsoft Remote Desktop Services or Citrix Experience
- Microsoft Endpoint Security, Defender, Bitlocker, Firewall or equivalent Endpoint Security Product
- Microsoft Windows Server operating systems and associated services
- Smoothwall or equivalent Web Filter Proxy
- Scripting (PowerShell, VBS)
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description
Job responsibilities
The successful candidate will be focused on the Endpoint and Security specialist team and have exposure to a wide range of subjects and technologies in the ever-changing landscape of IT.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
- Recognised higher education qualification in a computing or related discipline e.g. 1st Degree, or demonstrable equivalent industry experience working at a Senior/Specialist Engineers level.
- A recognised advanced professional qualification in an electronic engineering/computing field such as MCSE, MCSP, Citrix Certification or VMWare Certification
- Evidence of Continual Professional Development
- Additional industry qualifications, ICT service qualifications (e.g. ITIL).
- Formal project management qualifications (e.g. PRINCE2).
Experience
- Experienced Senior/Specialist Engineer of managing a diverse range of complex ICT systems an server infrastructure to an advanced level.
- Experience of liaising and negotiating with staff at all levels in the determination of their IT and communications technology needs.
- Experience of leading ICT system implementations.
- Experience of dealing with third party suppliers.
- Experience of supporting a range complex ICT system infrastructure technologies.
- Advanced ICT system infrastructure trouble-shooting experience.
- Ability to initiate and respond positively to change, and the ability to learn from experience.
- Experience working in a team-oriented, collaborative environment
- Experience of project management and systems development.
- Experience in ICT infrastructure strategy and planning.
Skills
- Ability to communicate highly complex ideas effectively at all levels.
- Ability to write and maintain highly complex technical reports, operational procedures and system documentation sets in an accurate, concise and clear manner.
- Ability to analyse complex and multi-stranded technical problems that may have no precedent, in order to initiate the most appropriate corrective action.
- Must have advanced IT/Keyboard skills demonstrable across Microsoft Office Suite of applications.
- Ability to direct and conduct research into ICT issues, systems and products as required.
- Ability to assimilate highly complex information over a range of technical specialities.
- Ability to effectively prioritise and execute tasks in a high pressure environment.
- Ability to initiate and respond positively to change, and the ability to learn from experience.
Knowledge
- Possesses highly developed and specialist IT Systems knowledge gained by experience and training in the following area. Data Centre Technologies, Server Hardware, Microsoft Operating Systems Technologies, Microsoft Server System Technologies (e.g. Exchange, SQL, SharePoint), Virtualisation Technologies (e.g. VMware, Citrix)
- Knowledge of relevant ICT industry trends and developments.
- Demonstrates a thorough knowledge of NHS Wales and LHB information and communications technology standards and requirements.
- Knowledge of both local and national NHS ICT developments and strategies.
- Full knowledge of NHS IT security policies and procedures.
- Good knowledge of organisations goals and objectives.
Other
- Ability to lead by example and a high level of self-motivation.
- Able to travel between sites.
- Demonstrates keen attention to detail.
- Committed to a culture of continuous improvement and development - underpinned by open communications and collaboration.
- Excellent customer service orientation.
- Will be required to work unsociable hours as necessary, in order to minimise system unavailability.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Betsi Cadwaladr University Health Board
Address
Wrexham, Abergele, Bangor
Wrexham, Abergele, Bangor
LL13 7TD
https://bcuhb.nhs.wales/train-work-live/
- Company
- Betsi Cadwaladr University Health Board
- Location
- Wrexham, Abergele, Bangor, United Kingdom LL13 7TD
Hybrid / WFH Options - Employment Type
- Permanent
- Salary
- £35922.00 - £43257.00 a year
- Posted
- Company
- Betsi Cadwaladr University Health Board
- Location
- Wrexham, Abergele, Bangor, United Kingdom LL13 7TD
Hybrid / WFH Options - Employment Type
- Permanent
- Salary
- £35922.00 - £43257.00 a year
- Posted