Band 8a Urgent Care Team Manager

Job summary

Urgent Care Team Manager Band 8a

Are you looking for your next exciting challenge? Are you an experienced frontline leader and passionate about inclusivity? Are you a value based leader and keen to work with our staff and service users?

This is a fantastic opportunity to join the Birmingham & Solihull Urgent Care Service, a well-established team with an extremely motivated and innovative workforce. We are looking for a similarly driven and creative professional to develop and lead the team into the next phase.

Working within the Urgent care centre you will lead in assisting the team in diverting people away from the Emergency Department, ensuring service user accessing the appropriate pathways including the Street Triage , Psychiatric Decision Unit and Mental health based Place of Safety. You will be also responsible to embed the bed locality model, ensuring that service user are admitted to as close to home where possible . You must be able to practice autonomously and independently as well as be an effective member of the team, working collaboratively with other partners. Relationship forging skills are key to this post.

You will need:

• Excellent communication skills
• Leadership qualities
• Abilities to work collaboratively with partner agencies
• Experience of managing change and leading staff.
• Ability to make sound clinical decisions in collaboration and offer support to staff as needed

Main duties of the job

The aim of the scheme is to:

• Improve access to healthcare and support services for vulnerable individuals and a reduction in health inequalities
• Divert individuals, where appropriate, away from the Emergency Department, ensuring accessing appropriate pathways
• Deliver efficiencies within the Urgent Care Pathways
• Reducing the Out of Area admission to the psychiatric hospitals and ensuring repatriation to local bed as earliest as possible
• Engaging with the West Midlands Police in implementing the Right care Right Place approach and reducing the numbers of section 136.
• Ensuring the effective use of the Urgent Care pathways

There is also opportunity to look for new bidding opportunities in order to expand the service and enhance the offering to the local community of Birmingham & Solihull.

If you are looking for a new, exciting challenge, career development, and to be a part of a service that is forward thinking, this will be an opportunity you will relish.

We seek interest from those with a strong interest in leading the development of this innovative service in a co-produced way, working in collaboration with partner agencies and continuing to promote our reputation both locally and nationally .

We serve a diverse population so are always looking to ensure our workforce represents the service users we look after. We are looking to improve the diversity of our senior management team, so would welcome applications from candidates from underrepresented groups.

About us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.