IT Technician Apprentice

The employer you would be working for is Bishop Milner and St John Bosco School is the academy trust. The IT Technician Apprentice will provide effective and friendly IT Helpdesk/Services operations across the Multi Academy Company. The main roles will be to provide effective first and at times second-line support to customers served by their hub.

Role

  • As this role is an apprenticeship role training will be provided to enable the postholder to perform the duties of an IT Technician
  • Provide a rapid and friendly first and, where required, second line response to IT problems encountered by staff and students
  • Provide field technician support as required
  • Work relating to updating and patching, data backup and retrieval and other areas as directed by the Local Network Manager or other IT staff
  • Work with the Local Network Manager and other relevant IT staff to ensure that all IT related documentation is kept up to date e.g. asset management/inventory systems and IT documentation
  • Support the learning of our students by effective use of IT; this could include setting up specialist equipment and other technology for use in various teaching sessions
  • The post holder must ensure that Academy policies are applied at all times including the Information Security, Data Protection, Safeguarding and Acceptable Use policies
  • The post holder is required to ensure that they maintain their own health and safety and support that of any colleagues, service users or visitors in their environment in accordance with organisational policies and procedures and the training they receive

Training

Level 3 IT Technician Apprenticeship Standard:

  • The successful applicant will be allocated with an assessor who will visit them in the workplace once every 6-8 weeks

Potential permanent role for the right candidate 

Apprenticeship Standard
IT solutions technician (level 3)
Training Provider
HALESOWEN COLLEGE
Working Week
Monday - Thursday, 08:30 - 16:30 and Friday, 08:30 - 16:00
Expected Duration
18 Months
Positions Available
1
Closing Date
Thursday, 23rd May 2024
Start Date
Monday, 3rd June 2024

Desired Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Presentation skills
  • Administrative skills
  • Team working

Qualifications

  • English GCSE or equivalent, grade C/4 (Essential)
  • Maths GCSE or equivalent, grade C/4 (Essential)

About the Employer

Bishop Milner Catholic College
Bishop Milner Catholic College is based in Dudley and provides 11-18 provision. In September 2013 Bishop Milner Catholic School changed its name to Bishop Milner Catholic College to reflect its inclusivity for all students from 11 to 18. Also at this time Bishop Milner, along with St Chad’s (Sedgley) and St Joseph’s (Dudley) Catholic Primary Schools formed a Multi Academy Company (MAC) and took the overarching name of St John Bosco Catholic Academy. Since 2013 the Multi Academy has grown to eight schools.
Company
Bishop Milner Catholic College
Location
Burton Road, Dudley, England
Employment Type
Advanced Apprenticeship
Salary
£12,313.60
Posted
Company
Bishop Milner Catholic College
Location
Burton Road, Dudley, England
Employment Type
Advanced Apprenticeship
Salary
£12,313.60
Posted