Parts Advisor Apprenticeship - Ipswich
In partnership with Skillnet, Kia has developed a bespoke apprenticeship programme that focuses on education in electrification. As a Parts Apprentice, you will obtain the knowledge, skills and behaviours needed to not only become an expert Kia Parts Advisor but also ensure you have a successful career with Kia whilst maximising personal growth.
Role
Duties will include (but will not be limited to):
- Customer contact and experience
- Taking customer bookings and scheduling services and repairs
- Communicating the customers work and faults to the vehicle technicians
- Handling customer complaints
- Advice and guidance for vehicle care and warranty retention and warranty claims
- Taking orders from customers both face to face and over the phone
- Maintaining an ordered stock room and finding parts from stock
Training
- Level 3 Customer service specialist Apprenticeship Standard qualification
- Apprentices will be working and will be trained within the dealership and a skills coach will visit at least every 28 days as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course
- Online training will also be provided throughout the course
- Apprentices without Level 1 English and maths will need to achieve this level and take the test for Level 2 English and maths prior to taking the end-point assessment
A full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
Future prospects are endless by having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in.
- Apprenticeship Standard
- Customer service specialist (level 3)
- Training Provider
- SKILLNET LIMITED
- Working Week
- Monday - Friday, daytime hours. Shifts to be confirmed.
- Expected Duration
- 15 Months
- Positions Available
- 1
- Closing Date
- Wednesday, 31st July 2024
- Start Date
- Thursday, 1st August 2024
Desired Skills
- Communication skills
- Organisation skills
- Customer care skills
- communication
Qualifications
- English and maths GCSE or equivalent, grade Grade 4/C or above (Essential)
About the Employer
CENTRAL GARAGE(UPPINGHAM)LIMITED
The Donalds Garage Group is one of East Anglia’s longest serving car dealerships with four locations and eight franchises throughout the region, representing four Mazda sites, two Kia, Volvo and MG dealerships. We are part of the Central Garage Group of Companies, a group of franchised and non-franchised dealerships who sell and maintain cars and motorbikes.
- Company
- CENTRAL GARAGE(UPPINGHAM)LIMITED
- Location
- 4 Augusta Close, Ipswich, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £13,312.00 to £23,795.20
- Posted
- Company
- CENTRAL GARAGE(UPPINGHAM)LIMITED
- Location
- 4 Augusta Close, Ipswich, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £13,312.00 to £23,795.20
- Posted