Volkswagen Parts Advisor Apprentice - Citygate Volkswagen Watford
Role
The Parts Department is at the heart of our operations. Our Parts Advisors are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.
Your duties will vary from day to day and could include:
- Providing advice to customers who are having problems with their vehicles
- Taking sales orders from customers both face to face and over the phone
- Stock control for vehicle parts and accessories
- Maintaining an ordered stock room
- Raising invoices for parts sold
- Liaison with internal teams to ensure the correct stock is place at the right time
Our ideal candidate will be methodical in their way of working and be able to demonstrate precise attention to detail.
As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You also should be IT literate (although full training will be provided).
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
- Enthusiasm and willingness to learn
- Teamwork
- Strong communication
- Customer service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.
Training
Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one-year programme, you will receive the following:
- Level 2 Customer Service Practitioner Standard
- Brand specific certifications
Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.
- Apprenticeship Standard
- Customer service practitioner (level 2)
- Training Provider
- INSPIRO LEARNING LIMITED
- Working Week
- Monday - Friday, 08:30 - 17:30. Possibility of Saturday workings and/or shifts. Working week will be confirmed on application.
- Expected Duration
- 1 Year
- Positions Available
- 1
- Closing Date
- Tuesday, 30th July 2024
- Start Date
- Thursday, 1st August 2024
Desired Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
- Initiative
- Patience
Qualifications
- English GCSE or equivalent, grade 9 – 4 (A – C (Essential)
- Maths GCSE or equivalent, grade 9 – 4 (A – C (Essential)
- One other subject GCSE or equivalent, grade 9 – 4 (A – C (Essential)
About the Employer
- Company
- CITYGATE AUTOMOTIVE LIMITED
- Location
- Citygate Volkswagen Watford, Unit 3 Otterspool Way, Bushey, Watford, England
- Employment Type
- Intermediate Apprenticeship
- Salary
- £13,312.00
- Posted
- Company
- CITYGATE AUTOMOTIVE LIMITED
- Location
- Citygate Volkswagen Watford, Unit 3 Otterspool Way, Bushey, Watford, England
- Employment Type
- Intermediate Apprenticeship
- Salary
- £13,312.00
- Posted