Deputy Operation Manager (Technical)

Job summary

An exciting opportunity has arisen for a motivated and enthusiastic Band 8A Deputy Operations Manager to join the dedicated operational management team within our Clinical Engineering Department.

You will work as part of the operational management team within Clinical Engineering providing support to and deputising for the Technical Services Manager, and providing operational development and management of the technical teams to ensure they achieve all their primary responsibilities.

The Clinical Engineering department is primarily concerned with providing medical device management services in terms of procurement, repair, calibration and maintenance to a wide range of diagnostic and therapeutic medical equipment across the Cambridge University Hospitals NHS Foundation Trust. It is the responsibility of Clinical Engineering to ensure equipment operates effectively and safely with a minimum of downtime. Clinical equipment covered incorporates electrical, electronic, mechanical, computer software and medical gas systems. The department works to ISO 9001:2015 and ISO 13485:2016 quality standards and is responsible for the management in excess of 60,000 medical devices used across the hospital and in the community throughout East Anglia.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.

Main duties of the job

You will work closely with the Technical Services Manager to provide support in ensuring the smooth running and operation of the department ensuring delivery of key targets across the department. You will provide leadership and management support for the technical sections (Medical Electronics, Anaesthetics and Mechanical) within the department.

You will be enthusiastic, confident, and self-motivated, enjoy working in a challenging, busy environment. A flexible approach with the capacity to meet deadlines and commitment to working as part of a team are also an important requirement.

You will need to be able to work in a calm, logical and methodical way but be able to multi-task whilst dealing with frequently changing priorities and have experience of managing and leading teams through change.

Previous experience of operational management is essential, alongside knowledge of budgetary systems, technical specifications, incident investigations and people management in the NHS, exceptional written and verbal communication skills, and evidence of excellent team working skills.

You will have a good working knowledge of IT systems and associated software packages as well as equipment management and healthcare IT systems. Experience of medical terminology, including that specific to Medical Equipment is desirable but not essential.

About us

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment.

This vacancy will close at midnight on 10th November 2024

Interview date TBC

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person Specification

Qualifications

Essential
  • First Degree or equivalent professional qualification
  • Recognised management qualification/or working towards.
  • Evidence of continuous professional development
Desirable
  • Relevant postgraduate qualification relevant to Health Technology Management.

Experience

Essential
  • Extensive experience in applying workshop technology to patient-critical equipment and techniques in healthcare.
  • Extensive practical experience in electro-medical engineering workshop practices and techniques post-basic training or equivalent of independent practice including preventive maintenance, servicing, inspection, repair, calibration, quality control, safety, acceptance testing and procurement
  • Substantial experience of managing a clinical, social, technical or equivalent service.
  • Success in working collaboratively across professions and services
  • Demonstrate success in planning and managing change
  • Commissioning and service planning
  • Significant experience of managing a large workforce
Desirable
  • Research experience
  • Audit experience
  • Public sector
  • Use of information systems

Knowledge

Essential
  • Advanced specialist knowledge of electrical and electronic engineering and advanced knowledge of electro-mechanical and computer systems.
  • Specialised knowledge of medical electronics, electro-mechanical systems, computing and medical device support.
  • Broad knowledge of medical device operation and management.
  • Specialist training on the maintenance and repair of a range of medical devices.
  • Knowledge of budgetary systems, technical specifications, incident investigations and people management in the NHS.
  • Understanding of patient and staff risks arising from equipment failure
  • Working knowledge of relevant legislation, national standards, professional and other guidelines (e.g. BSI standards, RIDDOR, MDA/MHRA guidance, Health & Safety, COSHH)
  • Commissioning and service planning processes
  • Knowledge of clinical governance
  • The importance of successful partnership working
  • Principles of lifelong learning
  • Professional education and training
  • Workforce planning, recruitment and retention
  • Patient and public involvement
Desirable
  • The national NHS agenda.

Skills

Essential
  • Leadership and ability to motivate and empower others
  • Excellent communication and analytical skills including: oInter-personal skills oLiaison and negotiation skills oWriting and presentation skills oHighly complex data interpretative skills
  • Influencing clinicians and managers for service improvement.
  • Budget and resource management
  • Risk management
  • Developing and implementing policies, guidelines and projects from initiation to completion
  • Advanced Microsoft Office user including MS Excel, Word and Access.
  • Ability to prioritise work, meet tight deadlines and work independently.
  • Positive and effective team worker.
Desirable
  • Significant computer literacy including use of - Relational database reporting

Additional Requirements

Essential
  • oThe ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

Addenbrookes Hospital - Division B

Hills Road

Cambridge

CB2 0QQ


Employer's website

https://www.cuh.nhs.uk

Company
Cambridge University Hospital NHS Foundation Trust
Location
Cambridge, United Kingdom CB2 0QQ
Employment Type
Permanent
Salary
£53755.00 - £60504.00 a year
Posted
Company
Cambridge University Hospital NHS Foundation Trust
Location
Cambridge, United Kingdom CB2 0QQ
Employment Type
Permanent
Salary
£53755.00 - £60504.00 a year
Posted