IT Service Desk (6 Month FTC)

Our client, a well-established professional services company, is currently recruiting for an IT Support Technician to join their Service team on a 6-month FTC basis. The IT Support Technician will be responsible for supporting users on a range of 1st and 2nd line queries and tickets.

Responsibilities for the IT Support Technician

• Provide direct user IT software and hardware support in person or remote
• Log calls and coordinate issues with third-party vendors where required
• Log all incidents accurately in our incident logging system

Key Skills & Experience for the IT Support Technician

Essential

• A strong knowledge of Windows 10, Office 365 and Active Directory.
• Experience working within a professional services environment
• Knowledge of legal applications would be desired

• Strong written and spoken communication skills

Please apply as directed!