1st Line Support Engineer

Our Client is looking to expand their team with the addition of a 1st Line Support Engineer. As a valued member of the team, you will be a stand-out individual, passionate about your work, committed to learning. In return for your proactive work ethic, our client can offer you training and support to progress in your field.

This role is perfect for recent graduates & 1st line support techs looking for real progression. So, If you are looking to apply your skill set, with the opportunity to build on it, apply now!

1st line Support Engineer Role:

• Offer support to customers to solve queries in a professional and efficient manner
• Logging tickets & managing emails
• Resolve issues related to services provided 
• Maintaining a log of data
• Relaying information to relevant internal teams when needed
• Carry out software testing

1st line Support Engineer Requirements:

• 1st Line Support and remote troubleshooting experience
• Confident in your approach to converse
• Genuine passion for your field and future progression
• Able to adapt under pressure and identify priority of tasks

Desirables:

• MS SQL 

As the 1st Line Support Engineer you will be in office Monday-Friday, with a salary between £24,000-£27,000 per annum, dependant on experience. As a successful company with a close-knit team, our client has a keen focus on a positive & supportive work environment, with regular social events and end of week early finishes

Our team look forward to receiving your application.