IT Technician

Title: IT Technician (Onsite Support Agent) - Contract Role in Immingham

Introductory Paragraph:
We are looking for an experienced and motivated IT technician to join our team as an Onsite Support Agent. This is a contract role based in Immingham, United Kingdom within the IT sector.

Job Description:

Role Overview
As the onsite support agent you will be responsible for providing technical assistance with hardware and software issues on-site at client premises. You will need to possess excellent communication skills, have experience working within a similar environment whilst being able to work under pressure.

Responsibilities
* Providing first-level contact and issue resolution.
* Installing or configuring new devices like laptops, desktops printers etc...
* Troubleshooting system failures or bugs while keeping track of any reported problems until they're resolved satisfactorily.
* Supporting clients' requests via phone calls/email/remote sessions/on-premises visits when required.

Qualifications & Skills Required:
- Previous experience supporting technology infrastructure solutions particularly Microsoft Windows 10 Operating systems environments would be advantageous but not essential;
- Excellent written/oral communication skills including good listening abilities coupled with strong customer service orientation;
- Ability to diagnose common PC/laptop faults such as overheating/crashing;

Please note that this job falls inside IR35 regulations so appropriate tax payments must apply if successful candidate operates through their own limited company/entity.

Rate Details: Negotiable

Closing Statement:

If you meet these requirements please submit your CV

We look forward hearing back soon about how we can help make life easier both professionally AND personally

Specialist Staffing Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

To find out more about Computer Futures, please visit (url removed)