IT Service Desk Analyst

IT Service Desk Support - London City Law Firm -  

30k + On Call Allow + Excellent Bens - 3 days office 2 WFH

Law firm in the city of London have a fantastic opening for a First Line Support specialist with a minimum  1 year commercial experience, ideally of working within a Law firm, Legal MSP or in a Professional services environment.

This is a user facing, office based role. 

As an on-site, First line support engineer you will be responsible for providing support for all IT issues which require an on-site/hands on presence to provide the resolution required. 

Ideally, you will possess

• Experience in troubleshooting Microsoft Windows and Microsoft Office applications.
• Experience in Microsoft 365 applications.
• Experience in supporting Mobile devices.
• Prior experience of standard Legal Applications would be extremely desirable.