M365 Consultant - MSP Experience

Are you currently working for a Managed Services Provider (MSP)? Do you have hands-on Microsoft 365 experience and enjoy working directly with clients? Would you thrive in a consultancy where your technical input shapes real-world business outcomes?

If so, this could be an excellent next step for you.

We are recruiting on behalf of a fast-growing consultancy that specialises in Microsoft 365 and Workplace Management solutions, with a global footprint spanning the UK, South America, and Asia. They’re known for delivering high-impact results through a collaborative, agile approach and a strong technical team.

They are now looking for an experienced Microsoft 365 Consultant with strong technical capabilities, excellent documentation skills, and a confident, customer-facing manner.

About the Role

This is a fully remote position offering a broad remit across Microsoft 365 and adjacent infrastructure technologies. You’ll play a pivotal role in delivering client-facing consultancy, technical implementation, and pre-sales input.

You will:

• Act as the technical lead in client meetings, collaborating with internal and external stakeholders
• Assess existing (on-prem or legacy) environments and plan migration to Microsoft 365
• Configure and optimise Microsoft 365 services, ensuring security, productivity, and user experience are prioritised
• Carry out detailed technical gap analysis and produce clear, professional documentation
• Support the pre-sales process by providing technical input, proposals, and high-level designs
• Deliver high-quality documentation, including low-level designs, diagrams, and implementation plans
• Work within formal change management processes, preparing CAB-ready documentation and risk assessments
• Assist with technical project planning, milestone definition, and delivery governance

Essential Skills & Experience

• Proven background working in a Managed Services Provider (MSP) Hands-on experience across a wide range of Microsoft 365 services, including:
• Azure Active Directory / Entra ID
• Intune / Endpoint Manager – device compliance, configuration profiles, app deployment
• Exchange Online – mail flow, hybrid configurations, security & compliance
• SharePoint Online & OneDrive for Business – site configuration, permissions, content migration
• Microsoft Teams – policy creation, voice integration, Teams lifecycle management
• Power Platform exposure (Power Automate, Power Apps – desirable but not essential)
• Security and Compliance within M365, including:
• Microsoft Defender for Endpoint / Office 365
• Data Loss Prevention (DLP)
• Sensitivity Labels
• Conditional Access
• Microsoft Purview (Information Protection, Compliance Manager)

Infrastructure knowledge, such as:

• Windows Server, AD DS, Group Policy, DNS, DHCP
• VDI and Virtualisation (e.g. VMware, Hyper-V)
• Firewalls and threat protection tools
• Storage and backup solutions
• Strong scripting or automation with PowerShell
• Experience working with migration tooling (e.g. Quest, BitTitan, ShareGate, native Microsoft tools)
• Excellent documentation and communication skills – especially with PowerPoint, Visio, and Word

Nice to Have

• Microsoft certifications (e.g. MS-100, MS-101, AZ-104, MD-102)
• Experience with Cloud App Security / Defender for Cloud Apps
• Application packaging and deployment knowledge
• Knowledge of enterprise mobility solutions
• Experience working in regulated environments (e.g. finance, healthcare)

You’ll Be a Great Fit If You Are:

• A confident communicator with strong customer-facing skills
• Detail-oriented and methodical in your technical delivery
• A proactive self-starter who enjoys autonomy and ownership
• Humble, collaborative, and process-driven

This role offers an excellent opportunity to work in a high-performing global consultancy with clear career progression and regular investment in your training and development.