IT Manager (Systems and Infrastructure)

Location: 100% Office Based / Nottingham City Centre

Salary: £50-75K

Are you an experienced IT Manager ready to lead and optimise IT infrastructure? My client is seeking an IT Systems / Infrastructure Manager to spearhead their IT operations. Reporting to the Head of Finance this is a fantastic opportunity to manage a small IT team (4 people) and evolving their IT landscape to support current and future business needs.

Key Responsibilities:

• Lead the IT team (4 people) to provide seamless support and maintenance of IT systems and infrastructure (on-prem and some cloud).
• Oversee ongoing IT projects, ensuring they align with company goals.
• Ensure the integrity and security of IT infrastructure and network in collaboration with third-party contractors.
• Troubleshoot system and network issues and oversee installations of hardware and software.
• Maintain and upgrade servers and develop new IT procedures and practices.
• Liaise with internal departments to provide first and second-line IT support.
• Manage relationships with vendors, outsourcers, and contractors to secure necessary infrastructure products and services.
• Proactively manage telecom, security, and alarm providers, auditing service levels and negotiating contracts for senior management approval.
• Ensure all systems are backed up securely and regularly.
• Maintain robust security measures to protect against cyber threats.
• Oversee site-specific installations, including new store systems and replacement PCs.
• Mentor and guide junior IT team members. 
• Work with senior management to shape IT strategies and implement IT plans to meet current and future infrastructure needs. 
• Implement and maintain best practice Service Desk Management.
• Create and maintain user manuals, system documentation, and licensing agreements.
• Prepare budgets for capital expenditure projects for management approval. 
• Develop and document IT policies and procedures, including disaster recovery plans and monitoring of software and hardware usage.
• Ensure compliance with licensing, legislative, and company policy requirements.
• Coordinate with external contractors and suppliers to ensure timely external support. 
• Provide reports and information to management and other departments as required.

Qualifications:

• Proven experience in IT systems and infrastructure management.
• Strong leadership and project management skills.
• Excellent problem-solving and strategic planning abilities.
• Effective communication skills, both written and verbal.

Join my client and play a pivotal role in driving their IT success. Apply now to take the next step in your IT career!