RISE Medical Secretary

Job summary

Band 4 Medical Secretary at Hunter House, The Railings, Rugby - 37.5 hours per week

Previous Applicants Need Not Apply

The Coventry and Warwickshire Trust have an exciting opportunity available for an enthusiastic, self-motivated individual with excellent communication and organisation skills to apply for the role Medical Secretary based at The Railings, Rugby.

Main duties of the job

You will work within an integrated and skill mixed admin team based in Rugby, providing complex secretarial and admin support with responsibility for coordinating and managing the work required by the clinical services. You will be expected to show initiative and have the ability to delegate tasks appropriately and supervise staff in order to effectively and efficiently support clinical service delivery.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

About us

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

These include:

  • generous annual leave entitlement which increases during your time with us
  • excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
  • salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
  • discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
  • wellbeing support, including an in-house counselling service, external helpline and more
  • staff networks and support group

We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

Job description

Job responsibilities

We are looking for confident individuals, with excellent communication, IT and organisational skills, with the ability to be sympathetic and sensitive to the requirements of both patients and staff.

This is an excellent opportunity for a self-motivated and enthusiastic individual who wishes to provide complex admin support to Medical Consultants and their clinical teams.

Person Specification

Qualifications

Essential
  • Good General Education (eg. GCSE English and Maths A-C)
  • QCF Business Administration Level 3
  • QCF Customer Service Level 3

Knowledge and Skills

Essential
  • Articulate with excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion
  • Ability to manage and prioritise own and other's workload and use own initiative
  • Excellent time management skills ability to prioritise conflicting demands in order to meet deadlines
  • Ability to problem solve and deal professionally with complaints
  • Knowledge of medical terminology
  • Ability to take and transcribe notes of meetings in a timely manner
  • Advanced keyboard / IT skills

Experience

Essential
  • Competent working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)
  • Experience of working in a busy office / customer care environment
  • Experience of working in Healthcare
  • Audio & Copy typing experience
  • Experience of working in a supervisory role and delegating work
  • Medical secretarial experience

Personal Attributes

Essential
  • Work effectively and flexibly as part of a team to meet the needs of the services
  • Confident in dealing with people at all levels

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Coventry and Warwickshire Partnership Trust

Address

Brunel House/Hunter House

Woodside Park

Rugby

CV21 2AW


Employer's website

https://www.covwarkpt.nhs.uk/

Company
Coventry and Warwickshire Partnership Trust
Location
Rugby, United Kingdom CV21 2AW
Employment Type
Permanent
Salary
£25147.00 - £27596.00 a year
Posted
Company
Coventry and Warwickshire Partnership Trust
Location
Rugby, United Kingdom CV21 2AW
Employment Type
Permanent
Salary
£25147.00 - £27596.00 a year
Posted