Infrastructure Technician
Job summary
This is your opportunity to join one of the largest providers of Mental Health, Learning Disability and Neurological Care services in the Country. The Digital Service Infrastructure team are at the forefront of all new technologies and the Infrastructure Technician role plays an invaluable role in these innovations and ongoing support.
If you have experience of hands on server and network support, or have worked with some of the following key technologies then we would encourage you to apply;
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Microsoft 365
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Cisco IOS and the associated switching, routing, firewall & wireless products
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VMWare
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IP Telephony
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Cyber Security
Please take the time to tell us about your experiences of working with these technologies then see where your journey with our team takes you.....
Please note, this post could be subject to a potential TUPE transfer into NTW Solutions, our wholly owned subsidiary Company the potential Tupe date is 1st April 2025.
Main duties of the job
As an Infrastructure Technician you will be part of a dynamic team responsible for the support, maintenance and development of the Trust's network and telephony infrastructure
An Infrastructure Technician must be able to maintain and troubleshoot the Digital Services Infrastructure to enable maximum system availability. A key part of the role is to investigate and demonstrate the use of new and emerging technologies which can support and improve ways of working across the organisation.
The post holder will be expected to participate in the Digital Services Out of hours On-Call emergency service.
About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
There are 13 members of our Infrastructure Team which enables us to offer a very broad range of skills. Although the Person Specification (within the job description) may seem vast it is important to realise we have specialists in each of the key areas and it is only when we come together as a team that we are able to encompass everything.
You will soon find that no two days are the same and the opportunities to learn and develop are always there and very much encouraged.
The Trust works from more than 70 sites across Cumbria, Northumberland, Newcastle, North Tyneside, Gateshead, South Tyneside and Sunderland. We have more than 8,000 people working for us and a budget of over £500 million. All of which means this is definitely not a 9 - 5 desk-based office job.
Job description
Job responsibilities
The Infrastructure technician role is a mix of innovation and support. It goes without saying we always strive to maximise system uptime but providing users with access to the latest technologies to make their role easier and maximise our valuable resource across the trust is also key to the success of the infrastructure team.
The configuration, documentation, support, maintenance and development of the trusts server, network and telephony infrastructure is key to the role.
As part of the infrastructure team working alongside the other Digital Service functions you will quickly develop relationships and opportunities which combine to form both a challenging and rewarding role.
Please find attached job description for full details.
Advertising date : 19th December2024
Closing date : 19th January 2025
We welcome your application.
Person Specification
Knowledge and Experience
- Must be educated to degree level or equivalent experience
- At least 3 years' experience working in a Digital Services environment, providing advanced technical support for Microsoft Windows technologies
- Knowledge in the design, installation and configuration of complex, multi-site data networks, including installation requirements of Category 5e and fibre optic local area network cabling, switching hardware used to connect computer and other peripheral equipment.
- Excellent knowledge of PC and Server architectures
- Excellent ability in working with a diverse range of technical operating systems and applications
- Knowledge of Cloud Environments including Office365 and Azure
- Evidence of continuing professional development
- Experience of managing a WAN and LAN rollout including Wireless and Telephony on new / renovated premises.
- Experience of inter-agency (health, social care, academic) technical networking including site boundaries and security issues.
- Knowledge and experience of Infrastructure Virtualisation.
- Experience of Cisco Internetwork Operating System for the configuration of associated products
- Knowledge of Cloud Computing and the IaaS, PaaS and SaaS, service models
Skills
- Strong technical skills with an overarching view of several technologies and demonstrable specialist skills in several areas including IP Telephony and Microsoft server products.
- Advanced technical fault resolution skills, including applying fixes using complex software modifications and procedures.
- Analytical skills are required to interpret and analyse highly complex technical information across complex heterogeneous technical platforms ensuring Trust systems are highly available.
Planning and Organisational Skills
- Ability to plan and organise the installation of equipment and other digital services in order to meet the goals of Digital Services strategy and various projects.
- Ability to prioritise and quickly assess major technical issues to minimise downtime and ensure a high business continuity level is maintained
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
Address
St Nicholas Hospital
Jubilee Road
Gosforth
NE3 3XT
https://www.cntw.nhs.uk/careers/
- Company
- Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
- Location
- Gosforth, United Kingdom NE3 3XT
- Employment Type
- Permanent
- Salary
- £37338.00 - £44962.00 a year
- Posted
- Company
- Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
- Location
- Gosforth, United Kingdom NE3 3XT
- Employment Type
- Permanent
- Salary
- £37338.00 - £44962.00 a year
- Posted