Business Systems Manager - SystmOne (PHN)

Job summary

Join Our Team as Business Systems Manager (Public Health Nursing)

Are you passionate about enhancing healthcare through technology?

We are seeking a dedicated Business Systems Manager to ensure the effective operation and ongoing development of SystmOne, the new Electronic Patient Record system currently being implemented for the Public Health Nursing service in Devon.

Main duties of the job

You will act as the subject matter expert for SystmOne, responsible for (but not limited to)

• technical leadership
• business change/project management
• system administration
• data quality
• helpdesk management
• training.

The role will provide overall management, operational support and guidance on the development of the clinical system and act as the point of specialist knowledge to ensure that SystmOne supports clinical and business activities appropriately and efficiently.

You will carry out change analysis, configuration changes and developments, onboard new users, provide tier 2/3 helpline support, and deliver training throughout implementation and business as usual business system management.

You'll also develop user documentation and maintain an organised online resource repository including standard operating procedures. You will play a leadership role in optimising the new system, ensuring data quality and enhancing its efficiency and functionality.

As a specialist in business system management experience of SystmOne systems configuration, management or administration would be highly beneficial as is experience of working in a health service.

About us

This is an exciting time to join our team as we support the Public Health Nursing service on their transformation journey.

The implementation of SystmOne will revolutionise operations and enhance patient care within PHN.

Your role will be pivotal in this transition, helping to shape the future of the service and ensuring a smooth and efficient implementation of the new system.

• DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on ourEquality and Diversity webpages.
• Happy to Talk Flexible Working-The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
• We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
• This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
• Personal data we collect from you will be processed in accordance with theApplicant privacy notice.
• For more information about Working for Devon please visitour Working for Devon page.
• This role requires a DBS disclosure.