Digital Appointments | Technical Operations Manager

Are you an experienced Technical Operations Manager with strong expertise in AWS, ready to take the lead in a dynamic and fast-growing software platform?
This highly regarded software platform headquartered near Newport, Gwent, are seeking Technical IT Operations Manager to oversee their cloud-based infrastructure and drive operational excellence. This is a hybrid role, requiring candidates to live within commuting distance of Newport.
About the Role
As the IT Operations Manager, you will:
- Lead and manage the day-to-day IT operations, ensuring the stability, performance, and security of the AWS-based infrastructure.
- Oversee deployment processes, system monitoring, and troubleshooting to maintain exceptional uptime and reliability.
- Collaborate with cross-functional teams to develop and implement strategies for scalability and efficiency.
- Manage and mentor a team of skilled engineers, fostering professional growth and knowledge sharing.
- Drive automation and process improvements to enhance system performance and reduce manual intervention.
- Ensure compliance with security standards and best practices.
To excel in this role, you'll need:
- Proven experience in Operations Management within a cloud-first environment.
- good knowledge of AWS, including EC2, S3, RDS, Lambda, CloudFormation, and networking.
- Strong understanding of DevOps practices, automation tools (e.g., Terraform, Ansible), and CI/CD pipelines.
- Excellent leadership and team management skills with a collaborative approach.
- A proactive mindset with the ability to prioritize and deliver in a fast-paced environment.
### **What's in It for You?**
- A hybrid work model offering flexibility and work-life balance.
- Competitive salary with excellent benefits.
- The opportunity to lead cutting-edge projects in a highly innovative environment.
- Career development opportunities in a thriving software platform company.
For immediate consideration, apply with your CV or call for more details.

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Company
Digital Appointments
Location
Newport, Shropshire, UK
Hybrid / WFH Options
Posted
Company
Digital Appointments
Location
Newport, Shropshire, UK
Hybrid / WFH Options
Posted