Senior Configuration Support Analyst

Job summary

As Senior Configuration Support Analyst, you will configure our Welsh Laboratory Information Management System (WLIMS) to the requirements and standards of pathology laboratories across NHS Wales. You will help develop documentation for system/user support and contribute to the development of clinical assurance processes. Alongside these duties you will take the lead role in testing WLIMS.

This will include;

Taking the lead role in generating test data and the development of relevant test strategies.

Writing and executing test plans and test scripts.

Overseeing execution of those test plans and scripts.

Collaborating with third-party suppliers and internal teams to ensure software and interfaces are appropriately tested.

Assisting the WLIMS operational support team with all aspects of operational change.

Whilst doing so, you will learn and contribute to, the DHCW test framework and the rules governing how we test. You'll also improve your skills by contributing to your Personal Development Plan (PDP).

Main duties of the job

What software will you be configuring and testing?

The Welsh Laboratory Information Management System (WLIMS) is used by pathology staff to record and exchange information such as test results for multiple disciplines. This will include the transfer of information to other NHS Wales clinical applications to ensure an "end to end" testing approach.

Intersystems TrakCare Lab and TrakCare Lab Enterprise

Intersystems IRIS

Data integration with other NHS Wales and 3rd Party clinical applications

What skills do you need?

A good listener, you're able to analyse information and not afraid to ask questions.

Experience of working in a pathology laboratory setting

A good communicator able to express your thoughts and opinions clearly.

You'll be comfortable signing off test phases. Careful to consider others' opinions but confident to defend the conclusions you reach.

Able to maintain relationships with other test teams.

Applications are invited from individuals with a background working in diagnostic laboratories with knowledge of Pathology laboratory processes or Laboratory Information Management Systems, and are keen to develop their skills in an Information Technology environment.

Knowledge of the different Pathology disciplines

Knowledge of GxP regulations and system validation

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.

Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.

Join our game changing, life-saving team and start making a real difference to health and care services in Wales.