Digital Infrastucture Engineer

Job summary

As an Infrastructure Engineer at Dorset HealthCare University Foundation NHS Trust, you will be responsible for supporting staff by ensuring that our service users needs are met through the support and development of the Trusts core Infrastructure. The role is flexible with hybrid working available and many opportunities to develop to skills and learn new knowledge for the correct candidate

This is a technical role where you will be working as part of the Infrastructure Team to implement, operate and maintain a range of internal and hosted systems with a focus on Virtual Infrastructure services. The correct candidate will have experience in providing infrastrucure support and or 3rd line level support, provide periodic out of hours support and be able to travel between sites.

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.

Main duties of the job

The main duties as an IT Infrastructure Engineer at Dorset HelathCare include but are not limited to:

  • Assisting in the implementation of digital innovative solutions throughout the entire process from design to project completion and ongoing support.
  • Actively participating in developing and supporting the trusts core server infrastructure system to meet the needs of our services and external users.
  • Deliver a high standard of server and virtual platform support and communication whilst supporting incidents reported by users within the agreed timescales whilst following the trusts processes and monitoring the escalation points.
  • Work with 3rd party technical teams to help deliver projects which aim to meet to trusts digital strategy.
  • Focus on identifying issues with the trusts core server and virtual infrastructure.
  • Encourage a culture of maintaining the importance of cyber security through maintaining an up-to-date environment and following requirements from the trust, including change management and reporting of risks.
  • Take responsibility of the creation and of concise, accurate and updated documentation and records relating to all systems.

You will be given the opportunity to build on and develop your own technical skills.

Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

About us

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contactdhc.wideningparticipation@nhs.net

Person Specification

Ability to drive

Essential
  • Has a valid driving licence to drive in the UK
Desirable
  • Has own vehicle suitable to use for movement of equipment

Qualifications

Essential
  • Degree level or expereince and evidenced continous development
  • ECDL, CLAIT, NVQ Level 3 (or equivalent) or Microsoft MCP Yes Certification/application
  • Demonstrable specialist knowledge of, and experience in: Windows Server based computers Server Virtualisation/VMWare/ Nutanix / Rubrik
Desirable
  • MCP 3 or more modules / MCSE / MCSA / MCTS Cisco Networking certification e.g. CCNA

Experience

Essential
  • Demonstrable work experience in: PC/printer hardware/software installation and troubleshooting
  • Server Virtualisation
  • Fundementals of IP networking
  • Experience of Windows Operating systems - client and server

Qualities

Essential
  • Ability to work together and as part of the wider infrastructure and digital teams
  • Decision making and problem solving
  • Ability to communicate highly complex technical issues using jargon free terminology, to users at all levels
  • Able to communicate in report format, diagrams
  • . work under pressure b. use own initiative c. work to tight deadlines d. be flexible e. work in a changing environment f. solve problems g. prioritise
Desirable
  • Must be able to lift and carry equipment and work in confined, and uncomfortable spaces

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dorset HealthCare University NHS Foundation Trust

Address

Sentinel House, Shelley Road or Foxbrake House

4-6 Nuffield Road

Poole

BH17 0RB


Employer's website

https://www.dorsethealthcare.nhs.uk/work-for-us

Company
Dorset HealthCare University NHS Foundation Trust
Location
Poole, United Kingdom BH17 0RB
Hybrid / WFH Options
Employment Type
Permanent
Salary
£35392.00 - £42618.00 a year
Posted
Company
Dorset HealthCare University NHS Foundation Trust
Location
Poole, United Kingdom BH17 0RB
Hybrid / WFH Options
Employment Type
Permanent
Salary
£35392.00 - £42618.00 a year
Posted