IT Support Apprentice

We have an amazing opportunity to join an IT support business where you will undertake a variety of duties - developing, implementing and maintaining complete IT solutions such as networks, operating systems and applications - whilst undertaking an advanced IT Solutions apprenticeship with JBC skills training! Apply Now!

We are looking for a dynamic, enthusiastic and customer focused individual with a passion for networking and infrastructure, to work in a well-established, vibrant company offering opportunities for growth and development. The role is for a networking apprentice, that wishes to learn to install cabled and Wi-Fi networks across large sites and be a part of an established team with years of experience.

Duties will include:

• Log and resolve client issues, visit clients onsite to carry out range of IT support
• Provide technical support to clients and enable them to make full use of the services they offer
• Record and resolve faults wherever possible 
• Undertake minor repairs to computers and accessories as appropriate
• Install new computer equipment and services, software, hardware and upgrades 

• Communication skills
• IT skills
• Attention to detail
• Customer care skills
• Problem solving skills
• Number skills
• Analytical skills
• Logical
• Team working
• Initiative

• English GCSE or equivalent, grade C/4 or above (Essential)
• Maths GCSE or equivalent, grade C/4 or above (Essential)