Executive Assistant Apprentice

Business Administrator Apprenticeship Level 3

What will I study?

This apprenticeship will give you the knowledge, skills and behaviours required to work as Business Administrator and will include the following:

• Use of multiple IT packages and systems relevant to the organisation in order to write letters or emails, create proposals, perform financial processes, record and analyse data
• Understand how to behave in a professional way including personal presentation, respect, respecting and encouraging diversity to cater for wider audiences, punctuality and attitude to colleagues, customers and key stakeholders
• Understand how to draft correspondence, write reports and be able to review others' work
• Understand how to make effective decisions based on sound reasoning and be able to deal with challenges in a mature way
• Understand how to build and maintain relationships within your own team and across the organisation
• Understand how to share administrative best-practice across the organisation e.g. coach others to perform tasks correctly
• Understand how to use relevant project management principles and tools to scope, plan, monitor and report

You will also produce a portfolio of evidence demonstrating examples of your work throughout the apprenticeship which will form the basis for the interview during the End-Point Assessment (EPA). Also, a project or process improvement will be completed over 21 to 35 hours during the apprenticeship which will form part of the EPA.

Method of delivery:

Apprentices will typically attend York College on a day release for the duration of the apprenticeship and work with their employer for the remainder of their contracted hours. During their time in College, apprentices will work towards developing their knowledge, skills and behaviours, and at work will consolidate their on-programme learning with the support of their employer. An assessor will visit every 8-10 weeks to discuss and monitor progress on the apprenticeship in conjunction with the employer

How will I be assessed?

Continual assessment will take place throughout the duration of the apprenticeship.

The End-Point Assessment (EPA) will comprise of a 60-minute computer-based knowledge test of 50 questions, a 45-minute interview based on your portfolio of evidence, and a 10-15 minute presentation based on the project completed during the apprenticeship.

Manage the administration team if administration and management is the main interest or study mortgage and financial advice, become qualified and develop into a Mortgage Adviser if sales are more inspirational.