IT Sales Technician Apprentice
Are you an outgoing and driven person eager to get into sales? Want to work for a growing company with excellent career progression opportunities? Remit Training is delighted to be recruiting on behalf of Emerald IT Manages Solutions for a motivated IT Technical Sales apprentice. If you think you have what it takes, apply today!
Role
- Liaise and work closely with Operations Manager and Marketing
- Build effective and successful client relationships, promote open communication, loyalty and sales generation
- Strive to ensure all existing/potential client interactions with company are positive and efficient
- Undertake initial and ongoing extensive product knowledge training to enable enthusiastic communication regarding the company’s products and services
Develop knowledge of services provided, including but not limited to;
- Cyber essentials
- Add-ons for Microsoft 365
- Document management
- SecurityHosted telephone systems
- Use knowledge of products and services to highlight to Operations Manager and Company Director potential opportunities for service improvement with existing and new clients
- Send out mail merges and mail shots relevant to role and in line with agreed marketing schedule
- Handle and ensure timely fulfilment of PC sales, mobile sales and laptop sales
- Ensure a professional company and brand image is always maintained both with customers, the public and colleagues
- Talk to existing customers via warm leads (no cold calling)
- Complete delegated administration duties and provide cross-department support as directed by managers
- Use platforms such as Connect use
- Work with mobile communicators
- Process and support pre-release orders (e.g. new iPhone releases)
- Attend company/sales meetings
- Provide progress reports to Manager/Directors as requested.
- Deal with and direct appropriately incoming enquires
Skills Required
- Customer service, telephone experience, customer-facing experience, or sales experience - preferred
- An ability to communicate in a professional, friendly way, to listen to problems and situations
- Numerate and literate
- A good understanding of IT and keenness to learn
- Ability to network with new company contacts, business partners, customers, and other employees (attend face to face events / meetings)
- The ability to build and develop strong business relationships internally and most importantly externally
- Strong organisational skills and the ability to work in a fast-paced, growing environment
Training
- Level 3 Technical Sales Technician qualification
- Remote training from apprentices workplace
- One day per week of training
- Potential permanent position after apprenticeship
- Apprenticeship Standard
- IT technical salesperson (level 3)
- Training Provider
- REMIT GROUP LIMITED
- Working Week
- Monday to Friday, 9.00am - 5:30pm.
- Expected Duration
- 15 Months
- Positions Available
- 1
- Closing Date
- Friday, 5th July 2024
- Start Date
- Wednesday, 10th July 2024
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
Qualifications
- English Language GCSE or equivalent, grade 4 (Essential)
- Mathematics GCSE or equivalent, grade 4 (Essential)
About the Employer
EMERALD IT MANAGED SOLUTIONS LIMITED
Are you an outgoing and driven person eager to get into sales? Want to work for a growing company with excellent career progression opportunities? Remit Training is delighted to be recruiting on behalf of Emerald IT Manages Solutions for a motivated IT Technical Sales apprentice. If you think you have what it takes, apply today!
- Company
- EMERALD IT MANAGED SOLUTIONS LIMITED
- Location
- UNIT 8, TRIDENT PARK, POSEIDON WAY, WARWICK, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £13,650.00
- Posted
- Company
- EMERALD IT MANAGED SOLUTIONS LIMITED
- Location
- UNIT 8, TRIDENT PARK, POSEIDON WAY, WARWICK, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £13,650.00
- Posted