Network Engineer Apprentice
Role
Proactively monitor and investigate network issues using internal tools.
Act as a first/second line escalation point for customer and internal technical queries.
Perform diagnostics and resolve connectivity, hardware, and software issues.
Assist with network configurations and project-related tasks, including the setup of routers, firewalls, and VPNs.
Escalate unresolved or complex issues to senior team members or relevant departments.
Document standard operating procedures, network diagrams, and troubleshooting guides.
Generate and deliver internal and external training materials.
Maintain and update internal systems, including ticketing and monitoring platforms.
Support adherence to industry regulatory standards and company policies.
Occasionally travel to customer sites or business points of presence within the UK.
Training
Through an online portal with fully qualified trainers
Potential to progress into a full time job role
- Apprenticeship Standard
- Network engineer (level 4)
- Training Provider
- BALTIC TRAINING SERVICES LIMITED
- Working Week
- Monday to Friday 8am to 4pm, 8:30am to 5pm, 9:30am to 6pm
- Expected Duration
- 2 Years
- Positions Available
- 1
- Closing Date
- Monday, 24th March 2025
- Start Date
- Tuesday, 25th March 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Number skills
- Analytical skills
- Logical
- Team working
Qualifications
- English GCSE, grade C/4 (Essential)
- Maths GCSE, grade C/4 (Essential)
About the Employer
- Company
- EXA NETWORKS LTD
- Location
- 100 BOLTON ROAD, BRADFORD, England
- Employment Type
- Higher Apprenticeship
- Salary
- £18,000 a year
- Posted
- Company
- EXA NETWORKS LTD
- Location
- 100 BOLTON ROAD, BRADFORD, England
- Employment Type
- Higher Apprenticeship
- Salary
- £18,000 a year
- Posted