Apprentice Digital Support Technician - 14742
Exertis in Hapton are recruiting for an Apprentice Digital Support Technician. The successful candidate will work towards completing a Level 3 Digital Support Technician apprenticeship over the duration of 18 months.
Role
- Assist in maintaining the health, performance and stability of our IT systems
- Monitor, troubleshoot and maintain systems to ensure continuous uptime and efficient operation
- Use monitoring tools to oversee servers, applications and network devices or uptime, performance and potential issues
- Identify, log and escalate issues according to established protocols and response times
- Respond to alerts and notifications, perform basic troubleshooting and escalate complex issues to senior team members
- Compile and review system performance data to ensure systems operate optimally
- Assist with scheduled maintenance, backups, updates and other regular tasks to ensure system stability
- Help to maintain accurate documentation for procedures, system configurations and troubleshooting steps
- Provide clear and concise updates to relevant teams regarding ongoing issues or incidents
Training
- Level 3 Digital Support Technician
- Work based learning
- Functional Skills
- Progression onto full time employment
- Apprenticeship Standard
- Digital support technician (level 3)
- Training Provider
- NORTH LANCS. TRAINING GROUP LIMITED(THE)
- Working Week
- Monday - Friday, 09:00 - 17:30 (breaks AM & PM).
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Wednesday, 12th February 2025
- Start Date
- Monday, 17th February 2025
Desired Skills
- IT skills
- Problem solving skills
- Initiative
Qualifications
- English GCSE, grade 4 (Essential)
- Maths GCSE, grade 4 (Essential)
About the Employer
EXERTIS (UK) LTD
We are an IT distributor who work with big names in the IT industry to ensure that their products reach the retailers and resellers in order for consumers like me and you to purchase. We have a number of sites across the UK however the largest site is our Burnley site, which is also our National Distribution Centre.
- Company
- EXERTIS (UK) LTD
- Location
- Technology House Magnesium Way Hapton, Burnley, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £12,480 a year
- Posted
- Company
- EXERTIS (UK) LTD
- Location
- Technology House Magnesium Way Hapton, Burnley, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £12,480 a year
- Posted