System Manager

Job summary

Ideally we are looking for a multifaceted individual to work with multidisciplinary teams comprising of technical and clinical roles. You will be part of a clinical applications team and it will be expected that the post will also engage in other high profile projects when needed.

This is your opportunity to lead and see to fruition established programmes of work in IT. We are looking for an experienced IT professional with solid experience in successfully managing Clinical and corporate systems and lead a team in the training and go-live phases of each work stream across the Trust.

We need you to contribute to improved utilisation of Clinical Applications at LTHTR for the benefit of our patients, reducing wait times and improving financial outcomes.

Main duties of the job

You will have responsibility for daily management, on-going support and maintenance (including training), service development and technical administration of the System Management across Royal Preston Hospital and Chorley District Hospital, including the interfaces and integration with various hospital systems.

Provide technical support and advice to end users, of all disciplines, and departments.

You will be part of the Enterprise Wide Applications team and will be expected to work closely with other Digital teams, Clinical and Operational staff within the Medicine Division.

In addition you will lead in all areas relating to the system management and also be involved in any changes that happen for systems that are interfaced. This includes liaising with the system provider in regards to upgrades, potential system developments and business as usual issues.

To liaise closely with Operations departments to ensure business as usual is followed correctly, to encourage system use for all admin and clinical staff affected and assist in any changes to standard operating procedures and keep updated with business and usual with all stakeholders.

Manage day to day operations, system issues and data quality/information governance issues.

About us

The Trust has a number of programmes aimed at digitally enabling our clinical services.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.

Job description

Job responsibilities

  • Maintain and develop and manage working relationships with stakeholders, project staff, software suppliers, IT professionals, lead clinicians and other relevant Trust personnel.
  • Attend & chair meetings on behalf of the Enterprise Wide Applications management team and senior management team to facilitate and manage work packages
  • To be responsible for and manage, maintain and develop the key IT systems and update Digital IT Senior Management team & relevant programme boards and stakeholders
  • Initiate, promote and participate in detailed meetings and workshops for requirements with IT Professionals and Software suppliers based on end-user needs
  • Manage detailed IM&T requirements, communicate available options and solutions, assist in the establishment of timescales to meet user, department and supplier expectations and contribute to building a professional and positive impression of the organisation
  • Gather and analyse detailed IM&T system/process requirements
  • Assist & manage in the continued assessment of IM&T developments to ensure requirements are met and that they are fulfilled within the planned timescales and that any deviations or timescale slippages are reported to line management
  • Provide high level input & lead with major IM&T installations, software updates, deployments and infrastructure related services
  • Allocation of work to Departmental personnel as required
  • Adhere to the approved Standard Operating Procedures used in the Department and Trust
  • Comply with legislation, policies and procedures
  • Use and maintain resources efficiently and effectively
  • Support the development of Technology
  • Innovate and participate in discussion around new ways of working and new technology trends
  • Support the training and development of team members

Person Specification

Qualifications & Education

Essential
  • Educated to degree level or equivalent or be able to demonstrate relevant experience
  • Evidence of previous system management
  • Prince2 foundation qualification
  • ITIL qualification
Desirable
  • Specialist qualification in IT or Project Management
  • Knowledge of Data Quality and Information Governance
  • Prince2 practitioner

Knowledge & Experience

Essential
  • Experience of training or coaching
  • Experience of liaising with senior management and other stakeholders
  • Proficient in the use of Microsoft applications
  • Knowledge of developing and testing systems and quality assurance
  • Leading meetings with senior staff, including executive and board level
  • Experience of analysing reports
  • Communicating and negotiating with external agencies
  • Evidence of managing change
  • Supervisory or leadership experience
Desirable
  • Experienced in the creation of training materials
  • Experience working within a clinical environment
  • Writing clinically approved documentation
  • Knowledge of NHS data standards
  • Knowledge of interfacing and integration of different systems
  • Experience with the use and/or development and management of a Clinical or Corporate system
  • Experience and expert knowledge of interfacing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

East Lancashire Hospitals NHS Trust

Address

Preston Business Centre, Lancashire Teaching Hospitals

Watling St Rd, Fulwood

Preston

PR2 8DY


Employer's website

http://jobs.elht.nhs.uk/


Company
East Lancashire Hospitals NHS Trust
Location
Preston, United Kingdom PR2 8DY
Employment Type
Permanent
Salary
£46148.00 - £52809.00 a year
Posted
Company
East Lancashire Hospitals NHS Trust
Location
Preston, United Kingdom PR2 8DY
Employment Type
Permanent
Salary
£46148.00 - £52809.00 a year
Posted