PCN Assistant

Job summary

As the PCN matures, we are now in need of more support in the management team to coordinate, organise and check progress on various PCN contract requirements. This vacancy is to work in an admin role alongside the PCN management team which supports Ely PCNs six practices in East Cambridgeshire.

The successful candidate will play a crucial role in the efficient operation of Ely PCNs and will provide assistance to ensure timely task completion.

Responsibilities will include liaising with practice colleagues, preparing reports/data, tracking key performance indicators, and facilitating communication between different stakeholders. Experience in a similar role within the NHS or Primary Care setting would be desirable.

Candidates will need to be able to demonstrate experience and excellence in:

  • Being organised
  • Completing tasks
  • Communication - written and verbal
  • IT skills (MS Office apps)

We look forward to welcoming a proactive and dedicated individual to our growing team.

Main duties of the job

The post-holder will need to have excellent communication skills and be comfortable using IT. Problem-solving, pragmatism, and organisation are essential to the success of this role, as is the ability to build professional relationships with colleagues across Ely PCNs six practices.

  • Support Network DES requirements
  • Coordinate Frailty MDT (Enhanced Health in Care Homes)
  • Review reports for new Care Home residents and provide information to lead GP (Enhanced Health in Care Homes)
  • Collect data/resources from SystmOne and Public Health data re. Cancer screening uptake etc. (Early Cancer Diagnosis)
  • Capacity and access improvement plan - Patient surveys etc. (Enhanced Access)
  • Support Enhanced Access Operations
  • Support Management with coordination and admin associated with various PCN projects
  • Support Management with admin associated with PCN finances
  • Diary Management
  • Coordinate and schedule appraisals
  • Support the team with the use of our case management system JOY
  • Book meeting rooms and venues for events
  • Order equipment and consumables
  • Support Management with IT
  • Support PCN/Neighbourhood team with communications and events

The post -holder is not expected to be expert in each and every area above, but is expected to become a skilled generalist: able to rapidly get a good understanding of what the management team needs and help collate information and data as required.

About us

Ely PCNs is a network of six GP Practices in East Cambridgeshire, which together look after 82,000 patients. We support an additional 50 staff, including Social Prescribers, First Contact Physios, Care Coordinators, Health and Wellbeing Coaches, Pharmacy Technicians, and Clinical Pharmacists.

Ely PCNs has a full-time manager, a Lead Nurse, and GP Leads for Diabetes, Frailty, Heart Failure, and Mental Health. We have two forward-thinking Clinical Directors and excellent relationships with our local partner organisations.

We have a reputation as an innovative PCN that can successfully deliver. Initiatives we support include an infant feeding support project for new parents, a project for young people who have experienced domestic violence, and a rapid-response substance misuse worker, and a community heart failure clinic, as well as facilitating an Enhanced Access out of hours service and the local Covid vaccination programmes.

Job description

Job responsibilities

As the PCN matures, we are now in need of more support in the management team to coordinate, organise and check progress on various PCN contract requirements. This vacancy is to work alongside the PCN management team which supports Ely PCNs six practices in East Cambridgeshire.

The successful candidate will play a crucial role in the smooth running of the PCN and ensuring tasks are completed on time. Responsibilities will include liaising with practice colleagues, preparing reports/data, tracking key performance indicators, and facilitating communication between different stakeholders. Experience in a similar role within the NHS or Primary Care setting would be desirable.

Candidates will need to be able to demonstrate experience and excellence in:

  • Being organised
  • Completing tasks
  • Communication - written and verbal
  • IT skills (MS Office apps)

The post-holder will need to have excellent communication skills and be comfortable using IT. Problem-solving, pragmatism, and organisation are essential to the success of this role, as is the ability to build professional relationships with colleagues across Ely PCNs six practices.

  • Support Network DES requirements
  • Coordinate Frailty MDT (Enhanced Health in Care Homes)
  • Review reports for new Care Home residents and provide information to lead GP (Enhanced Health in Care Homes)
  • Collect data/resources from SystmOne and Public Health data re. Cancer screening uptake etc. (Early Cancer Diagnosis)
  • Capacity and access improvement plan - Patient surveys etc. (Enhanced Access)
  • Support Enhanced Access Operations
  • Support Management with coordination and admin associated with various PCN projects
  • Support Management with admin associated with PCN finances
  • Diary Management
  • Coordinate and schedule appraisals
  • Support the team with the use of our case management system JOY
  • Book meeting rooms and venues for events
  • Order equipment and consumables
  • Support Management with IT
  • Support PCN/Neighbourhood team with communications and events

The post -holder is not expected to be expert in each and every area above, but is expected to become a skilled generalist: able to rapidly get a good understanding of what the management team needs and help collate information and data as required.

Person Specification

Qualifications

Essential
  • GCSE grade C or equivalent in Maths and English.

Additional criteria

Essential
  • Ability to travel to the six practices in East Cambridgeshire.
  • Satisfactory references from two previous employers.
  • Satisfactory result on Enhanced CDS check.

Experience

Essential
  • The successful candidate will have experience working in a similar administrative role with excellent interpersonal and communication skills.
  • The successful candidate will have excellent written and verbal communication skills; be comfortable with IT in order to use the GP Practice clinical system (SystmOne); need strong organisational and time-management skills; be confident when working with GPs, practice team colleagues, and partner organisations across East Cambridgeshire.
Desirable
  • Experience using a clinical data system - SystmOne.
  • Experience of working in General Practice or a Health Care setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Ely PCNs

Address

Staploe Medical Centre

Brewhouse Lane

Soham

Ely

Cambridgeshire

CB7 5JD


Employer's website

https://www.meresidemedical.nhs.uk/about/primary-care-networks/

Company
Ely PCNs
Location
Ely, United Kingdom CB7 5JD
Employment Type
Permanent
Salary
£26000.00 a year
Posted
Company
Ely PCNs
Location
Ely, United Kingdom CB7 5JD
Employment Type
Permanent
Salary
£26000.00 a year
Posted