Evri | Lead Site Reliability Engineer

At Evri we understand that searching for your first job, your next job, or that big promotion is a huge milestone. Here at Evri we always think about what it's like to be in your position when making those big decisions. It takes courage to make change happen in your life, and we're here to help you with that.

We're here for the first step, the next step, and the big step.

You're not just a number to us. You've got to know you'll love working here. It's as important to us as you ‘being the right fit'. We want to help you feel what it's like to work at Evri, to see the value you can bring to any of our roles, and how we can help you grow. We're never one-size-fits-all. Our careers are as unique as you are.

We are looking for a Lead Site Reliability Engineer to be responsible for ensuring the reliability, availability, operational excellence and performance of our systems and services. You will lead a team of SREs, collaborate with various departments, including 3rd parties, and implement best practices to enhance our infrastructure. Your role will be crucial in maintaining the stability and scalability of our platforms.

Evri is leading the way in creating responsible delivery experiences for everyone, everywhere, and that's how we approach our talent development. We're a kind, ambitious and diverse team, always supporting and encouraging each other. Our people are extremely important to our business, without them we wouldn't be where we are today, striving to do the best for our customers and clients. If you like what you hear, then we'd love you to apply!

You will be accountable for:

• Leadership and Team Management:
  • Leading and mentoring a team of SREs, providing guidance and support.
  • Fostering a culture of reliability and continuous improvement within the team.
  • Ensuring the team have the right skills and training to be able to deliver the services and technologies required.
• System Reliability and Performance:
  • Designing, implementing, and maintaining scalable, secure and reliable systems.
  • Monitoring system performance, identify bottlenecks, and optimize for efficiency.
  • Developing and maintaining automation tools to improve system reliability, delivery processes and reduce manual intervention.
  • Supporting shared services that are used in development, testing and production environments (e.g. Gitlab, Concourse, Jenkins etc.)
  • Supporting Evri achieve compliance with the Well Architectured AWS Framework through: Operational Excellence, Performance, Cost Optimisation, Security and Reliability
• Collaboration and Communication:
  • Working closely with development, operations, and product teams to ensure seamless integration and deployment of new features.
  • Communicating effectively with stakeholders to provide updates on system status and reliability.
  • Reporting on key performance indicators.
• Documentation and Best Practices:
  • Developing and maintaining comprehensive documentation for systems and processes.
  • Implementing and promoting best practices for system reliability and performance.

To be successful in this role you will require the following…

• Bachelor's degree in Computer Science, similar technical field of study, or equivalent practical experience
• Experience in managing technical teams, ensuring effective technical leadership as well as mentoring and developing the team.
• Some experience with configuration management tools and infrastructure as code (we use a mixture of Ansible and CloudFormation)
• Proven experience with CI/CD tools (we use Jenkins and Concourse CI)
• A background in software development is considered a plus
• Experience with Windows and/or Linux administration
• AWS certification is essential - Solutions Architect (SA1), DevOps Specialist
• Experience of Container orchestration, ideally using ECS or Kubernetes.
• A background of scripting in (Bash, Batch, PowerShell)
• A background in at least one of the following High-level languages (Python, Typescript)
• Knowledge and/ or experience with Java

Why Work Here?

We're constantly looking at ways to become a more inclusive and diverse employer, and our benefits package is important to us. Here's some of what we currently offer:

• Flexible working; This role is predominantly based at Morley Head Office with the opportunity for homeworking
• 26 days + bank holidays, as well as an option to buy and sell up to 5 days holidays
• Bonus of up to 30% if you really push the boundaries
• Company car or car allowance of £6,000
• Career progression framework; map out your next steps in your career
• Pension; 3% employer contribution on top of what you choose to commit yourself
• A range of discounts from our clients
• We also have a range of flexible benefits such as additional life assurance, critical life insurances and others to choose from

In addition to this, Evri have recently launched a fantastic new benefit which allows employees to request to work from anywhere in the world for up to 90 days.

At Evri, we know we only grow if our people do too. That's why we're committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves.

We're on a journey to better represent the customers we serve around the UK. We're committed to removing barriers and ensure that each person at Evri is valued for who they are, and what they bring to our business.

We are Evri. Where everyone is welcome.

We're excited for the future. Let's deliver it together.

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