Data Analyst

Job Title: Data Analyst
Location: London (Hybrid, minimum 3 days a week in the office)
Clearance: SC Eligible
Contract: One Year

Role Overview:
The Data Analyst will be responsible for managing and resolving identity issues within our data platform. In our system, users can have multiple identities that are linked to a single individual. These identities are often asserted at various points in processes and associated with biographical data. Occasionally, a "Merged Identity" issue occurs, where identities belonging to different individuals are incorrectly combined into a single profile, leading to discrepancies. The Data Analyst will play a key role in identifying and rectifying these issues by collaborating with the team to split merged identities and ensure that data is accurate.

Responsibilities:

• Investigate and resolve "Merged Identity" issues by applying data fixes to separate profiles that have been incorrectly merged.
• Collaborate with the Identity Operations (IDOps) team to gather direction on which identity belongs to which individual before implementing fixes.
• Work closely with the Common Services Data Platform (CSDP) to secure final approval on identity corrections.
• Analyze and apply data tools (e.g., Postman, graph visualization software) to identify issues and monitor system performance.
• Contribute to high-pressure, time-sensitive projects while maintaining a focus on delivering accurate, high-quality results.

Essential Skills:

• Strong problem-solving and teamwork skills with a collaborative mindset
• A proactive approach to learning and an interest in cutting-edge technology
• Experience with data tools such as Postman and graph visualization software
• Ability to work effectively in high-pressure situations and meet deadlines

Desirable Skills:
Familiarity with business processes related to enrolments and immigration history is a significant advantage

Tech Stack:

• Jira, Confluence, ServiceNow, Zabbix, Dynatrac, Graph UI, Kubernetes, Docker, Amazon Web Services (AWS), Linux, LDAP

This is an exciting opportunity for someone with a keen eye for detail and a passion for problem-solving to contribute to a critical aspect of data management