Operations Manager- Frimley Community Diagnostics Centre (CDC)

Job description

Job responsibilities

The duties of this role can be sub divided as follows:

Slough CDC Operations and Delivery

1. Champion changes to clinical and operational working practices and ensure that these are implemented in the new CDC.
2. Work with senior clinical operational leaders and their staff to implement transformational clinical and operational changes in working practices in order to realise planned benefits of providing the service in the new building and seize new opportunities for service improvement, including those enabled by digital transformation.

1. Coordinate the production of the operational policies and procedures required in the new building.

1. Research best practice from the wider health community with a view to implementation in the CDC. Challenge ways of working and persuade, motivate and influence other senior managers to realign their practice where necessary.

1. Ensure that the establishment of the new service is undertaken safely and successfully liaising with the Head of Emergency Planning and Business Continuity and clinical and operational leaders and their staff.

1. Work with the CDC techncial project manager and Commissioning Manager to ensure that the new building is suitably equipped and ready to be brought into use.

1. Act as a key liaison between the clinical and operational service and the building construction project team by working with other Project Managers and advise as to the clinical and operational implications of building design and construction approaches and decisions.

1. Support the resolution of issues and queries raised by the contractor relating to the construction and commissioning of the building that relate to effective clinical and operational working.

CDC Programme Leadership

1. Lead the CDC delivery group within the Frimley Diagnostics programme and in particular provide operational leadership of the clinical and operations workstream within the Slough CDC project team. You will be responsible for identifying and completing deliverables for that workstream in partnership with the clincial subgroup and other trust services e.g. workforce, digital and estates teams. This includes working closely with service teams to provide alignment and linkage with the agreed goals for the new CDC.
2. Line management of project staff.
3. Report progress through personal representation at senior management forums and by written reports to appropriate boards and groups of staff.

1. Identify risks and issues and work to resolve them, escalating them for resolution asneeded to achieve resolution. Oversee the tracking of progress against plans and transition milestones, ensuring appropriate processes are in place to flag issues, risks and concerns with the relevant stakeholders.
2. Act as a champion for the project to all internal stakeholders.
3. Liaise with internal and external stakeholders as needed. Present complex information on all aspects of function practice in a clear, understandable and audience-appropriate manner to senior management and board level groups.

Person Specification

Qualifications

• oEducated to masters level or equivalent level of experience of working at a senior level in managing or supporting clinical services.
• Project/programme management qualification

Experience

• oKnowledge of managing or supporting clinical services and achieving significant service improvements.
• oExperience of bringing a new planned clinical service into operation and implementing significant new ways of working with staff including recruitment.
• oSenior management experience across a hospital-based team including line management of staff.
• oAwareness of continuous improvement methodologies and their integration in service delivery.
• oUnderstand the background to and aims of current national and local healthcare policy and appreciate the implications of this on engagement.
• oEvidence of post qualifying and/or continuing professional development.
• oMember of relevant professional body as required

Skills

• oAbility to analyse complex facts and situations and develop a range of options.
• oTakes decisions on difficult and contentious issues where there may be a number of courses of action.
• oStrategic thinking -- ability to anticipate and resolve problems before they arise.
• oPlans and organises a broad range of complex activities, formulating and adjusting plans to reflect changing circumstances using project/programme management skills and used to working in a programme environment.
• oAbility to deliver at pace in complex environment.
• oSkills for delivering results through managing through others and using a range of levers in the absence of direct line management responsibility.
• oPreviously responsible for a budget, involved in budget setting and working knowledge of financial processes.
• oConsistently looks to improve what they do and looks for both successful tried and tested ways of working as well as innovation.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

Frimley Health NHS Foundation Trust

Address

Greenwood Offices. Heatherwood Hospital hybrid working

Ascot

SL5 7GB

https://www.fhft.nhs.uk/