Business Analyst Apprentice - Birmingham

Business Analysis:

• Support in gathering, documenting, and analysing business requirements from stakeholders
• Assist in the creation of functional specifications and process maps
• Analyse business processes and provide insights to improve efficiency and effectiveness
• Conduct research and prepare reports on market trends, competitor analysis, and industry best practices
• Participate in stakeholder meetings, taking notes and following up on action items
• Help with data collection and data analysis to support decision-making processes
• Support the Business Analyst team in preparing presentations and reports for senior management
• Assist in the testing of new software or systems to ensure they meet business requirements
• Develop and maintain strong working relationships with internal and external stakeholders
• Participate in training and development programs to enhance knowledge and skills

Project Support:

• Assist in the planning, tracking, and monitoring of project activities
• Update and maintain project documentation, schedules, and reports

Governance and Reporting:

• Ensure project compliance with governance frameworks and company policies
• Prepare status reports, dashboards, and other project-related documentation
• Assist in the analysis of project performance data to identify trends and recommend actions

Stakeholder Engagement:

• Build and maintain positive relationships with stakeholders at all levels
• Communicate effectively with internal teams and external stakeholders
• Schedule and coordinate meetings, capturing minutes and action points

Continuous Improvement Initiatives:

• Support the identification and execution of process improvement projects as per CI methodologies
• Assist in analysing existing processes to identify inefficiencies and recommend enhancements
• Participate in workshops or brainstorming sessions aimed at driving operational excellence

Tools and Systems:

• Use Business Analysis, Continuous Improvement and Project Management tools and software to manage workflows and data
• Support the maintenance and improvement of wider Business Improvement unit templates and processes

Learning and Development:

• Participate in training sessions and complete coursework related to the apprenticeship program
• Develop knowledge of Business Analysis, Project Management methodologies such as Agile, Waterfall, or PRINCE2 and continuous Improvement standards such as Lean Six Sigma

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Customer care skills
• Team working

• Maths GCSE or equivalent, grade 4-9 (Essential)
• English GCSE or equivalent, grade 4-9 (Essential)