IT Support Apprentice
You will be working alongside the team of currently, 9 support staff. Taking support tickets from customers, communicating with the users, listening, and resolving their issues by remote access via their RMM and ticketing system.
Role
- As part of the technical support team, you will work alongside colleagues responding to IT incidents reporting by our customers
- This is a customer facing role and no two days are the same
- The IT support desk is a busy and fast paced environment and ideal for any person looking to start their career in IT
- Reported IT incidents can cover software, hardware, network and cloud technologies
At Genmar, you will be working towards a Level 3 Information Communication Technician Qualification over the course of 15 months.
Training
- Information Communications Technician Apprenticeship Level 3 including Functional Skills in maths and English
- The business has a history of retaining apprentice graduates in full-time roles
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- LIFETIME TRAINING GROUP LIMITED
- Working Week
- Monday - Friday, 8.30am - 5.00pm.
- Expected Duration
- 15 Months
- Positions Available
- 1
- Closing Date
- Wednesday, 17th July 2024
- Start Date
- Wednesday, 24th July 2024
Desired Skills
- Team Working
- Organisation Skills
Qualifications
- None required Other, grade None required (Desired)
About the Employer
Genmar
Genmar support businesses in the South East of England since 1996 to simplify, streamline and secure their IT systems. They provide both outsourced IT Support and Managed IT Services. Affectively, they act like an internal IT department for your business. From answering tech support calls to helping to plan your IT strategy and everything in-between.
- Company
- Genmar
- Location
- Unit 12, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £17,992.00
- Posted
- Company
- Genmar
- Location
- Unit 12, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £17,992.00
- Posted