Digital Communications Assistant

Job description

Job responsibilities

Support the communications team in generating creative, engaging and concise content for all digital communications channels including social media, staff newsletter, MyGeorge App, digital screensavers, digital screens, website and extranet - advising content providers on potential material

Responsibility for the day-to-day editing and maintenance of our website and extranet, ensuring that content is regularly reviewed and updated.

To provide relevant advice and support to colleagues within the Trust as appropriate, from accessibility to photography guidance.

To support the Communications Team with the creation of high-quality video and photography

Adapt appropriate content for a wide range of audiences maximising the use of web and social media platforms.

Monitoring of latest developments in social media and digital to ensure the Trust is using the latest technology to ensure effective communications

Embed appropriate evaluation tools to monitor and adjust the effectiveness of key platforms. Be up to date with changes in the law, which reflect online issues and be alert to potential legal pitfalls.

Dealing with a range of telephone enquiries, maintaining office systems and covering for other team members when necessary.

Maintenance and development of relevant databases, surveys and digital innovations - advanced skills to design/produce presentations/print media

Liaise with design agencies/printers for creative/promotional materials ensuring the trust standards are maintained and any orders are within the procurement/finance guidelines.

Providing advice to all services on issues relating to maintenance and correct use of George Eliot Hospital and NHS branding guidelines.

Work with Foundation Group partners to develop and share content which aligns with our organisational requirements.

Person Specification

Qualifications and Professional Training

• Diploma and/ or an appropriate professional qualification
• Willingness and ability to learn new skills

• Degree in related field
• Evidence of on-going professional development

Skills and Abilities

• Establish and maintain excellent working relationships with key stakeholders
• Work with a range of staff to help create good quality content
• Ability to interpret complex information and tailor it for internal and external audiences
• Ability to create accessible digital content for the Trust's service users and external stakeholders
• Attention to detail and effective proofreading skills

• Excellent project management skills

Personal Qualities

• Ability to work as part of a team
• Ability to work under own initiative and under pressure
• Ability to prioritise workload and respond efficiently to urgent requests
• Personal integrity; dependability and reliability
• Ability to adopt a flexible approach to work when required

Experience and Knowledge

• Experience of using content management systems to maintain websites
• Producing content for digital platforms
• Knowledge of web accessibility standards and best practice techniques
• Knowledge and experience of producing high quality and accessible
• information for the public and service users
• Knowledge of how to write effective web content
• Knowledge of user experience insight, analytics

• Experience of working with a wide range of people at all levels
• Experience of a wide range of digital publishing platforms
• GDPR best practice for digital publishing
• An understanding of the workings of the NHS, the challenges it faces and the context in which the Trust operates

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

George Eliot Hospital NHS Trust

Address

George Eliot Hospital

College Street

Nuneaton

CV10 7DJ

http://www.geh.nhs.uk/