IT Infrastructure Specialist
Job summary
Gloucestershire Health and Care Foundation Trust has a fantastic opportunity to join the IT Infrastructure team.
The IT Infrastructure team are responsible for building, managing and maintaining the overall network and telephony infrastructure within the Trust across a diverse range of locations throughout the county.
The team works closely with all other teams in the Digital Services department to deliver excellent IT service to our colleagues and patients.
The Trust spans across a wide range of sites at varying sizes with some complex Infrastructure layouts and topologies.
Main duties of the job
The purpose of this role is:
- To develop technical solutions to support and improve the overall infrastructure, including the network and telephony estate.
- To provide efficient and high quality support for clinicians and administrative support staff to ensure effective use of infrastructure systems within the trust
- To contribute to the improvement in clinical care provided within the local Health Community, by making complex leading edge technology simple for staff to use.
- To provide strong troubleshooting skills to effectively and efficiently resolve unexpected interruptions in IT network services
The post holder will need to be available on call to support users and will be required to develop new processes and policies to support the network and telephony infrastructure.
The post holder will be expected to be the trust expert in network and telephony systems ensuring best practices are applied to configuration and implementation of specialised solutions.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
About us
We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.
The annual NHS Staff Surveygives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:
- 89.7% believe they are making a positive difference to patients/service users;
- 73.3% would recommend the organisation as a place to work;
- 82.4% agree that care of patients and service users is the organisations priority;
- 76.7% would be happy with the standard of care for a friend or relative
Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.
Job description
Job responsibilities
Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Please refer to the Additional Information attachment before submitting your application.
Person Specification
Qualifications
- Educated to Degree level in a relevant computing or business management discipline or equivalent level of experience.
- Advanced I.T. skills in, Switches, UPS, telephony and firewalls - including the ability to build and configure complex systems.
- Experience of working within the NHS.
- Prince2 (Overview/Foundation) or equivalent.
- Experience of Mitel Infrastructure Platform.
- Experience with Cisco Hardware
LENGTH AND / OR NATURE OF EXPERIENCE
- Evidence of experience in a similar role, together with relevant experience in IT support, project tools and environments.
- Track record of delivery of IT projects or system implementation to the required standards, on time and within budget.
- Awareness of NHS Information Governance principles.
- Effective "change agent" with ability to be part of a team through significant programmes of change.
PERSONAL SKILLS ABILITIES AND ATTRIBUTES
- Excellent keyboard and Microsoft Office skills.
- Strong skills in system architecture design for switches and associated infrastructure.
- Good working knowledge and skills in using SharePoint, Microsoft Visio.
- Strong skills in system architecture design for telephony systems
- Technical Knowledge of phone technologies, for example Call routing, VOIP etc.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Gloucestershire Health and Care NHS Foundation Trust
Address
Edward Jenner Court
1010 Pioneer Avenue
Gloucester
GL3 4AW
https://www.ghc.nhs.uk/who-we-are/jobs/
- Company
- Gloucestershire Health and Care NHS Foundation Trust
- Location
- Gloucester, United Kingdom GL3 4AW
- Employment Type
- Permanent
- Salary
- £35392.00 - £42618.00 a year
- Posted
- Company
- Gloucestershire Health and Care NHS Foundation Trust
- Location
- Gloucester, United Kingdom GL3 4AW
- Employment Type
- Permanent
- Salary
- £35392.00 - £42618.00 a year
- Posted