Reporting Analyst Apprentice

This role offers hands-on experience in data analysis, dashboard creation, and reporting, helping you develop confidence in handling raw data and delivering insights. Responsibilities include identifying data inaccuracies, supporting customer surveys, and managing trials of innovative technology.

Working with the Customer Insights Analyst, your role will contribute to Grosvenor's understanding of its tenants. Helping the business understand: who its customers are, the sentiment of its occupier, and the performance of its tenants. A key part of your role will be improving the accuracy and accessibility of our data by creating and monitoring existing dashboards for internal and external stakeholders. The role will enable you to work with raw data through to insight. Helping you to develop confidence with handling data, building dashboards, writing reports, and presenting.

Key Responsibilities:

• To identify data that is incomplete or has been input inaccurately by tenants
• To create new and enhance existing dashboards to visualise data sets
• To aid the creation of regular reporting for the London Estate and Operations teams
• To support the delivery of internal and external insight presentations and ad hoc internal reporting
• To manage trials of innovative technology that will support business insights
• To support the implementation and analytics of our customer surveys
• To help the business deepen its understanding of who the customer is, and how we can improve the tenant experience
• Most learning will be 'on the job' through day-to-day responsibilities of the role and the remainder will be through independent learning, coursework and projects led by the apprenticeship training provider

• Team Working
• Organisation Skills

• None required Other, grade None required (Desired)