Job Vacancy

Scania Customer Advisor Apprenticeship

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Ready for the next stage in your career? Scania might have just the role for you if you are looking to develop your Customer Service career to the next steps through an apprenticeship.

Role

An apprenticeship with Scania is not just about work, it’s where friendships are made and exciting experiences are shared. Many of our senior managers began their own career journey as apprentices. They have first-hand experience of the value and impact of apprenticeships, making them exceptional mentors, approachable coaches and trusted role models. As one of the first faces our customers will see when bringing their vehicles to our sites, the customer service advisor is the face of Scania. First impressions count and the delivery of excellent customer service starts with this role. A Scania Customer Service Advisor will manage the key communication links with our customers and colleagues to ensure that customer requirements are met and the experience with Scania is flawless. You’ll need excellent communication and relationship skills and want to work in a constantly evolving environment, apply today if it is something that you think would be great for you.

Training

The qualification is aimed at individuals more advanced in their interpersonal skills and with experience of working with customers. The Customer Service Specialist Level 3 qualification will include Function Skills at Level 2 unless exemptions apply. Completion will lead to eligibility to join the Institute of Customer Service as an Individual membership at Professional Level.

At Scania, we invest considerably in staff development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global Scania network,

Apprenticeship Standard
Customer service specialist (level 3)
Training Provider
REMIT GROUP LIMITED
Working Week
Monday - Friday 8am - 5pm
Expected Duration
15 Months
Positions Available
1
Closing Date
Friday, 19th July 2024
Start Date
Monday, 22nd July 2024

Desired Skills

  • Enthusiasm to learn
  • Motivated
  • Reliable

Qualifications

  • English/Maths GCSE or equivalent, grade A*-C 4-9 (Essential)

About the Employer

HAYDOCK COMMERCIAL VEHICLES LIMITED
Haydock Commercials are an independently owned Scania dealer and a provider of quality used trucks in the North West of England and North Wales. Haydock supply and service a wide range of high quality pre-owned Scania vehicles of all specifications and ages with specialist Technicians at their Preston, Warrington, Widnes, Ellesmere Port and Deeside sites who are highly qualified to keep your vehicle on the road.
Company
HAYDOCK COMMERCIAL VEHICLES LIMITED
Location
Four Oaks Road, Walton Summit Centre, England
Employment Type
Advanced Apprenticeship
Salary
£15,600.00
Posted
Apply Now
Apply Now
Company
HAYDOCK COMMERCIAL VEHICLES LIMITED
Location
Four Oaks Road, Walton Summit Centre, England
Employment Type
Advanced Apprenticeship
Salary
£15,600.00
Posted