Clinical Systems Mobilisation Lead

Job summary

HCRG Care Group is a well-established and regarded provider of NHS services, set to grow significantly in 2025. We are therefore looking for fixed term resource to assist us in delivering large scale change.

As part of a multidisciplinary mobilisation team and under the direction of the Head of Clinical Systems, theClinical Systems Mobilisation Leadis responsible for the safe and high-quality delivery of the Electronic Patient Record and associated technology to transferring workforce.

With patient and staff experience at the heart of decision making, the postholder will manage multiple deliverables concurrently including data migrations, system configuration, communications, integration, testing, training, and cutover activities.

The postholder will be able to draw from a small, experienced team to support the delivery of these.

Mobilising multiple services from multiple incumbent providers is often complex and a time of high stress for impacted parties, therefore the postholder is expected to always display a calm and efficient manner, have exceptional communication skills, and be attuned to the needs of stakeholders.

Experience in the delivery of large-scale clinical system deployments is essential.

Base

This roles offers hybrid working between remote & regular travel to our regional offices.

Main duties of the job

• Using industry standard tools and templates, maintain detailed project plans, risk, issue, and decision logs, feeding into the wider mobilisation documentation as necessary.

• Manage project issues and risks ensuring that mitigations are in place and escalating risks outside of tolerance, tracking issues through to resolution.

• Ensure a robust governance structure is in place for all decision making including appropriate sign off as necessary by clinical safety, quality, analytics, performance, and operations as required.

• Represent Clinical Systems service line and input specialist knowledge into mobilisation meetings, events, and outputs as directed by mobilisation leads.

• Set-up and Chair workstream meetings with incumbent provider representation, providing agendas, minutes, and action tracking.

• Obtain a full and detailed understanding of current operational processes, co-design new ways of working with operational leads and reflect in system design, configuration, and training.

• Work closely with HCRG Communications teams to create and deliver a comprehensive communication plan covering all stakeholders.

• Manage and deliver the key workstreams of system deployment including Business Process Engineering, Access & Smartcards, Data Migration, Integrations, Configuration, Testing, Cutover, BAU Handover and Processes, Communications, Training.

Please see attached job description for a full list of responsibilities

About us

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2