Digital Front Door Project Manager

Job summary

We are looking for a Digital Front Door Project Manager to join us!

Due to business growth we are looking for a talented project manager to deliver the Digital Front Door for community services. This is an exciting role and is pivotal in advancing our digital healthcare strategy and transforming health care.

Working on this exciting greenfield project you will be responsible for the delivery of strategically aligned digital innovation projects aiming to bring service-user facing technology and service-user interactions to our clinical services from an end-to-end perspective.

You will work under the direction of the Digital Transformation Programme Manager with innovative teams and suppliers on the discovery, design, development, and delivery of new technology utilising industry standard project management and software life cycle methodologies.

You will utilise strong supplier management skills to engage with our clinical and operational teams, as well as health & care providers and service users in helping deliver this project.

This is a fixed term role until July 2025, working in a hybrid working style with some travel to Bath and surrounding areas.

Main duties of the job

• End-to-End Project Delivery-Deliver digital front door projects on time, within budget, and to agreed quality standards.
• Project Accountability-Serve as the key point of contact for project sponsors.
• Project Structure and Methodology-Ensure all projects follow the organisation's approved methodologies, with clear communication, structured governance, and escalation processes.
• Stakeholder Collaboration-Work closely with business functions, operations teams, and key stakeholders.
• Service-User Engagement-Engage with service users, staff, and partner organisations to identify digital needs and develop compelling business cases for digital transformation.
• Procurement & Technology Appraisal-Lead market appraisals to ensure technology solutions meet required standards.
• Agile Project Planning-Plan and manage project phases and milestones, delivering technology solutions iteratively using Agile principles.
• Communication Strategy-Collaborate with internal communications teams to create and implement robust communication plans.
• Performance Tracking-Monitor project performance, ensuring milestones are met in terms of time, quality, and cost.
• Risk & Issue Management-Identify, mitigate, and manage risks, escalating issues outside of agreed tolerances.

For a full list of responsibilities please see attached job description

About us

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2