IT Support Apprentice

You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include Day-to-day front-line IT support up to 2nd line for end users providing first contact fix where possible

Role

  • Systems Administration of cloud technologies such as OS365, operating systems and server-based applications
  • Basic Network Administration Skills
  • Logging incidents and service requests from customers received via telephone, email and customer portal through ITSM tool and process accordingly
  • Provide excellent Client Communication & Customer Services Standards
  • Perform Project duties such as device builds, IT moves and assist with installations which can range from IT cabling, desktop installations and server datacentre installs

Training

Why choose our Azure Cloud Support Specialist apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

  • Learn on-premise and cloud-enabled technologies and services
  • Learn technical content that aligns to and is relevant to employers and the market
  • Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification
  • Get an introduction to Windows, Linux and PowerShell

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

90% of QA apprentices secure full-time employment after completing: this is 20% higher than the national average.

Apprenticeship Standard
Information communications technician (level 3)
Training Provider
QA LIMITED
Working Week
Monday - Friday, 9am - 5pm
Expected Duration
16 Months
Positions Available
1
Closing Date
Thursday, 11th July 2024
Start Date
Monday, 22nd July 2024

Desired Skills

  • Communication skills
  • Organisation skills
  • Problem solving skills
  • Team working

Qualifications

  • 3 of any subject GCSE or equivalent, grade 4+ (A* - C) (Essential)
  • Maths & English GCSE or equivalent, grade 3+ (D or above) (Essential)

About the Employer

HYBRIT SERVICES LTD
HybrIT is a fast-growing Systems Integrator and Managed Service Provider. They deliver a customer first approach to services, ensuring quality while maintaining great relationships with our customers. Customers range from large corporate businesses to small and medium enterprises. Customers are from a wide range of verticals from financial services, public sector and legal to national retail. HybrIT has a number of routes to market with extensive partnerships within the IT channel and a growing direct business. This gives staff a broad range of exposure and experience across multiple business sectors and different scales of technical solutions.
Company
HYBRIT SERVICES LTD
Location
BUILDING 3 ROYAL ORDNANCE DE, WEEDON BEC, NORTHAMPTON, NORTHAMPTONSHIRE, England
Employment Type
Advanced Apprenticeship
Salary
£15,000.00
Posted
Company
HYBRIT SERVICES LTD
Location
BUILDING 3 ROYAL ORDNANCE DE, WEEDON BEC, NORTHAMPTON, NORTHAMPTONSHIRE, England
Employment Type
Advanced Apprenticeship
Salary
£15,000.00
Posted