Dynamics 365 CE Functional Consultant

Your new company
A well known training provider based in Glasgow City Centre. This is an extremely busy time for their IT department as they move to an organisation wide adoption of MS Dynamics to transform the way their business operates internally. This is a fantastic opportunity to build a distinguished career within a company who are a true leader in their industry.

Your new role
As a Dynamics CE Functional Consultant, you will be responsible for the directional strategy of the current stage of the client implementation. You will be responsible for explaining and driving the development team forward from a management perspective, and be a true expert able to leverage your previous experience to remove blockers and ensure the project is delivered on time and in line with budget.
You will be an expert in the types of common issues which arise during such an implementation and able to provide functional expertise to resolve issues in a timely and efficient manner.

You will also be a key point of contact and SME within the wider business, taking ownership and delivering presentations to stakeholders both technical and non-technical. Crucially, you will be adept in the wider business implications and able to convey these effectively to business leaders to drive engagement and ensure the organisation are able to stay informed and able to make important strategic decisions off the back of the work being carried out.

What you'll need to succeed
The ideal candidate will have experience of the following;

• Leading the delivery and configuration of Dynamics 365 CE across business functions and vendor collaborations.
• Profound knowledge of the Dynamics 365 CE platform, including its modules, features, and capabilities.
• Familiarity with data models, data migration strategies, and data integration techniques.
• Experience working in organisations undergoing significant transformation.
• Knowledge of integration methods, APIs, and tools for connecting Dynamics 365 CE with other applications.
• Understanding of security roles, permissions, and data privacy regulations related to CRM data.
• The ability to translate business requirements into solution designs, including entity customisation, workflow, automation, and business rules implementation.
• Practical experience configuring Dynamics 365 CE, including form design, business process flows, views, and dashboards.
• Familiarity with software/CRM implementation methodologies.
• Collaboration across IT business units to gather requirements and deliver service improvements.
• Excellent verbal and written communication skills to convey technical concepts to non-technical stakeholders.
• Awareness of other key technologies, such as Microsoft 365, Azure, Power Platform, Mulesoft, and Adobe AEM.
• Strong influencing skills with both internal staff and external stakeholders, providing clear and non-technical advice.
• Excellent analytical skills, with lateral and conceptual thinking.

What you'll get in return

• Salary up to £85,000
• Flexible working considered
• Fully remote or hybrid options available
• Experience within an organisation which is a true industry leader
• Range of employer benefits

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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