Service Manager CYPMHS Enhanced Specialist & Crisis Pathway

Job description

Job responsibilities

Particular key responsibilities will be as follows:

The post holder will have day to day operational responsibility for a portfolio of services which will include a range of services from: Forest House Adolescent Unit, Community teams Home Treatment Team, Crisis Assessment & Treatment Team (C-CATT), Generic (quadrant) teams, Paediatric Liaison, MHSTs, Targeted Team/ LAC, Eating Disorder Team, DBT Team, Cherry Tree Cottage, Reach, ADHD.

The post holder will support the delivery of services taking account of the Trusts service improvement agenda ensuring a cohesive, effective and seamless service is provided for service users.

Support the delivery of effective services for the division, working on a whole systems basis to achieve required levels of performance.

Work with other CYPMHS providers and 3rd Sector organisations to engage them in developing the strategic direction and participating fully in the priorities and work programmes.

Implement financial and performance plans agreed within the Division.

Play a senior role in local partnerships to ensure clear leadership and tangible interagency collaboration to deliver broader long term service planning.

Support a strong and effective team by providing clear and visible leadership and direction for staff working within CYPMHS.

Deliver effective communication to the community served including external bodies, the media and the public.

Work with the Head of CYPMHS and other senior managers to ensure equity across HPFT in accessing services and take a lead role on priority areas across HPFT as and when required.

Deputise for the Head of CYPMHS and cover for other CYPMHS Service Managers as required.

Develop relationships and ensure the smooth interfaces with the Provider Collaborative, ensuring compliance, quality, safety and delivery of operational and clinical strategies and reporting. The post holder will also contribute to the overall strategic direction and delivery of the wider CYPMHS service and the on-going transformation work within the county as a whole.

Person Specification

KNOWLEDGE, TRAINING AND EXPERIENCE

• Roles covering inpatient services require Nursing qualification & registration or other clinical professional with valid HCPC registration
• Relevant degree and equivalent significant experience operating at a middle management level in a large complex healthcare organisation.
• Evidence of continuous professional and management development showing a combination of short courses, structured self-study or formal management courses.
• Specialist knowledge of a number of disciplines acquired through training and experience over a significant period.

• Programme and project management qualifications
• Postgraduate management qualification at Masters level
• Breadth of knowledge across all health and social care services from primary to tertiary care.
• Understanding of the Provider Collaborative and the service transformation approach

KNOWLEDGE, SKILLS AND EXPERIENCE

• Knowledge of National policy and standards of governance relevant to CYPMHS.
• An appreciation of NHS and local Government strategies, policies and plans, particular those linked with CYPMHS
• Experience of planning and implementing service change, ideally in child setting
• Experience of working with clinicians and multi-professional teams in achieving service improvement.
• Experience of working with partners and stakeholders in delivering services, in a child focus setting
• Extensive experience of working at a senior level in a large, complex organisation.
• Experience of managing staff and working with staff TUs/staff representatives.
• Track record in delivering financial plans and budgetary management
• Evidence of achieving targets and objectives within a challenging environment.
• Motivating, coaching and developing individuals to achieve their potential.
• Ability to describe a clear sense of direction and purpose to motivate and enthuse staff and stakeholders.
• Able to organise own workload and that of the team to meet objectives and operate effectively.

• Understanding of contracts and performance procedures.
• Knowledge of local statutory planning frameworks
• Current knowledge of best practice gained through personal research
• Experience of working closely to inform and implement policy initiatives.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website.

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

Forest House Adolescent Unit

Harper Lane

Radlett

WD7 9HQ

https://www.hpft.nhs.uk/careers/