Senior Intelligence Analyst
Job summary
This is an exciting opportunity to join Humber and North Yorkshire Integrated Care Board as a Senior Intelligence Analyst. In this role, you'll utilise your expertise to analyse complex healthcare data, providing valuable insights and recommendations that steer senior stakeholder's decisions across our system.
This will require working with staff at a range of levels within the organisation such as information staff, service users and leads, other relevant stakeholders including heads of services/directors.
The successful candidate is required to be able to demonstrate the organisations values, the responsibilities of the job description and person specification.
The ideal candidate has prior experience within Business Intelligence or a similar Information function, coupled with exceptional communication skills, a collaborative spirit, and ideally proficiency in SQL and PowerBI, which you'll have the chance to further enhance within the role.
Main duties of the job
The post holder will produce high quality reporting and intelligence to support decision making across the ICB.
Interpret complex routine information requests from across the ICB working with teams including finance, contracting and quality in order to support their reporting requirements.
Apply tools and techniques for data analysis and data visualisation, using appropriate software.
Identify, collect and migrate data to and from a range of systems and data sources.
Manipulate and link different data sets.
Summarise and present data and conclusions in the most appropriate format for users to understand and provide narrative.
Use advanced data analysis technics, corporate reporting systems and Business Intelligence reporting tools, with other members of the team to design, test and produce appropriate and fit for purpose new or updated report outputs, automating and delegating the routine delivery of these report outputs to other colleagues when appropriate.
About us
NHS Humber and North Yorkshire Integrated Care Board (ICB) is responsible for planning and arranging the provision of NHS services to meet the diverse health needs of a population of 1.7 million people. Our area reaches over 1,500 square miles and includes the cities of Hull and York and the large rural areas across East Yorkshire, North Yorkshire and Northern Lincolnshire. The ICB is part of the Humber and North Yorkshire Health and Care Partnership, one of 42 Integrated Care Systems (ICS) across England to meet health and care needs, coordinate services and plan in a way that improves population health and reduces inequality between groups. The Health and Care Partnership comprises of NHS organisations, local councils, health and care providers and voluntary, community and social enterprise (VCSE) organisations.
Job description
Job responsibilities
Undertake complex activity modelling and scenario planning including strategic demand and capacity modelling, to support the development of the strategic plan, individual service change projects & the management of the market.
Liaise with the DHSC and other relevant external bodies on matters relating to information issues.
Ensure that all routine and statutory reports are complete, accurate and up-to-date and validated appropriately.
Oversee & quality assure the production of performance management information by the Commissioning Intelligence Analysts & further analyse to present an overall view of performance for use across the directorates.
Benchmark the ICBs performance against that of its peers / best national / international practice to identify areas for improvement.
Contribute to analytical work by advising on potential synergies and technology solutions that will improve performance.
Work with Clinicians, Service Leads, Community representatives to determine the strategic & operational outcome measures to be used to assure delivery & develop processes to capture the information required (qualitative & quantitative) that will be used to record & the outcomes developed.
Provide intelligent information to clinicians & senior managers within the ICB to support strategic planning & effect improvements in policies and services.
Undertake quality reviews of the commissioning intelligence and performance information produced to ensure that it is fit for purpose, ie timely, accurate and relevant.
Work closely with the organisations with whom the ICB has the lead role in the management and monitoring of service agreements on data quality issues.
Provide support to performance management functions of the team as required.
Work as part of the wider ICB to ensure that its priorities & objectives are delivered, in particular working with Strategic Leads to ensure that appropriate support is being given to both operational performance management & service change planning advising on areas where improvements could be made.
Provide professional support & operational management to the Intelligence Analysts.
Support and inform the targeting of resources, monitoring, implementation and evaluation of the tasks/projects by providing high quality support including complex information and analysis, communications and stakeholder management.
Ensure accurate and open communication and co-ordination with a range of organisations and individuals, researching and drafting correspondence and papers and ensuring the management of specific tasks, lead reporting and analysis across a range of specialties, functions and projects.
Be a key member of the team as well as supporting effective communication and stakeholder management, both internally and externally.
To carry out evaluations and option appraisals of highly complex technologies, solutions and services as required and document the outcome where appropriate including any recommendations based on the options available.
Person Specification
Experience
- Experience in communications and stakeholder management
- Experience and understanding of evaluating and measuring the performance of health services.
- Significant staff management experience
- Performance management
- Data management and warehousing principles
- Activity and predictive modelling
- Proven experience of data processing and analysis.
- Proven experience of developing customised reports/information packs
- Experience of delivering high quality information within required timescales
- Previous experience in similar role in public sector
- Workforce development knowledge and experience
- Previous experience in project management and planning
Skills and Attributes
- Excellent motivational, negotiating and persuasive skills
- Advanced keyboard skills to manipulate data
- Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
- Evidence of success in efficient and effective project and programme management
- Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
- Skills for nurturing key relationships and maintaining networks.
- Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
- Problem solving skills and ability to respond to sudden unexpected demands
- Strategic thinking ability to anticipate
- Attention to detail combined with the ability to extract key messages from complex analysis
- Independent thinker with demonstrated good judgement, problem-solving and analytical skills
- Skills for project management
- Ability to engender trust and confidence and demonstrate integrity in the provision of advice and support
- Skills for managing projects ensuring they meet financial targets.
- Skills in tools for manipulating information such as MS Excel or Power BI.
- Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales
- Understanding of and commitment to equality of opportunity and good working relationships
- An ability to maintain confidentiality and trust
- Used to working in a busy environment
- Adaptability, flexibility and ability to cope with uncertainty and change
- Commitment to continuing professional development
- Professional calm and efficient manner
- Effective organiser
- Demonstrate a strong desire to improve performance and make a difference by focusing on goals
- Takes decisions on difficult and contentious issues where they may be a number of courses of action.
Qualifications
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
- Further training or significant experience in project management, financial management or supporting change management processes
- Advanced knowledge of MS Office applications and Structured Query Language (SQL)
- In-depth knowledge and understanding of:
- Data Protection
- Information Governance
- Caldicott
- Comprehensive knowledge of project management and/or health information systems development
- Advanced knowledge of MS PowerBI or Similar data visualisation tools
- A good understanding of the health and social care environment and roles and responsibilities within it
Employer details
Employer name
Humber and North Yorkshire Integrated Care Board (857)
Address
Health House
Grange Park Lane
Willerby
HU10 6DT
https://humberandnorthyorkshire.icb.nhs.uk/
- Company
- Humber and North Yorkshire Integrated Care Board (857)
- Location
- Grimsby, United Kingdom DN31 1HU
- Employment Type
- Permanent
- Salary
- £37388.00 - £44962.00 a year
- Posted
- Company
- Humber and North Yorkshire Integrated Care Board (857)
- Location
- Grimsby, United Kingdom DN31 1HU
- Employment Type
- Permanent
- Salary
- £37388.00 - £44962.00 a year
- Posted