EUC Engineer

Key Responsibilities

• Responsible for equipment upgrades in the UK, Europe and IMEA regions.
• Managing the computer builds for all new computers and mobiles.
• Assisting with equipment activities with Joiner, Mover, and Leaver requests
• Hardware monitoring using key system monitoring tools to create proactive actions.
• Asset Management activities on all computer and mobile devices.
• Secure retirement and Disposal of computer and mobile devices.
• Assisting with projects relating to end user computing upgrades.

Knowledge, Skills, and Competencies

• Knowledge of supporting and deploying Windows 11.
• Experience working with Microsoft Intune.
• Experience working with Active Directory or Entra ID.
• Experience in working within JAMF.
• Previous experience of working within a technical support role
• Knowledge of hardware monitoring tools
• Excellent communicator
• Excellent client service, time management and organisational skills.
• Flexible self-starter with can-do attitude.
• Highly collaborative, working comfortably as part of a team.