Job Vacancy

IT Support Technician Apprentice

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Are you looking to launch your career in IT? Our team is growing, and we are seeking an IT support apprentice to join us in our Cambridge office! We are looking for a friendly, approachable, enthusiastic individual, who has a genuine interest in computers, is eager to learn and work as part of a team.

Role

  • Installing, configuring and managing Windows Server, Windows OS, Active Directory and Office packages.
  • Installing, configuring and managing Office 365, Exchange Server and mobile email services.
  • Learning about Cisco products, Cloud services (Microsoft Azure, AWS) and networking and IT protocols (TCP, SMTP, DNS).
  • Investigating hardware and software issues.
  • Occasional client site visits to support, install and maintain equipment.
  • Providing technical support via telephone and use of remote-control software to clients and our internal team.
  • Updating the service records and support ticketing systems.
  • Maintaining accurate documentation records.

Training

Why choose our Azure Cloud Support Specialist apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

  • Learn on-premise and cloud-enabled technologies and services
  • Learn technical content that aligns to and is relevant to employers and the market
  • Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification
  • Get an introduction to Windows, Linux and PowerShell

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

Full-time employment opportunities could be available upon completion of the apprenticeship, with opportunities to continue growing and developing with the team.

Apprenticeship Standard
Information communications technician (level 3)
Training Provider
QA LIMITED
Working Week
Monday to Friday, either 8:30am - 5.00pm or 9.00am - 5:30pm.
Expected Duration
17 Months
Positions Available
1
Closing Date
Thursday, 4th July 2024
Start Date
Thursday, 18th July 2024

Desired Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Problem solving skills
  • Team working

Qualifications

  • 3 of any subject GCSE or equivalent, grade 4+ (A* - C) (Essential)
  • Maths and English GCSE or equivalent, grade 3+ (D or above) (Essential)

About the Employer

INTEC BUSINESS SOLUTIONS LIMITED
InTEC Business is a National IT service and support company with an office in Cambridge. We specialise in providing IT support to small and medium-sized businesses based.
Company
INTEC BUSINESS SOLUTIONS LIMITED
Location
Halifax House, 4 Station Court, Great Shelford, Cambridge, England
Employment Type
Advanced Apprenticeship
Salary
£13,000.00
Posted
Apply Now
Apply Now
Company
INTEC BUSINESS SOLUTIONS LIMITED
Location
Halifax House, 4 Station Court, Great Shelford, Cambridge, England
Employment Type
Advanced Apprenticeship
Salary
£13,000.00
Posted